What are the responsibilities and job description for the Part Time Bus Operator position at Massachusetts Bay Transportation Authority?
Continuous
Operates an MBTA surface vehicle, assuming responsibility for the safety of passengers and equipment. Performs routine vehicle inspections to ensure proper operation. Collects fares from passengers and assists in emergency situations. Works under occasional supervision, following MBTA guidelines and procedure.
Bus Operators hired through December 31, 2022, are eligible for a sign on bonus of $4500. $2,250 is payable upon successful completion of training; the remaining $2,250 is payable upon the Bus Operator's one year employment anniversary.
VACCINATION STATUS: All MBTA employees, including full-time, part-time, temporary and contract employees, and interns, must be fully vaccinated against COVID-19, unless a medical or religious exemption has been filed and approved. The MBTA also strongly encourages employees to receive booster doses of the vaccine. All employees must complete a COVID-19 Vaccine Attestation Form before starting work.
- Operates surface line vehicle along assigned routes. Operation of the surface line vehicle includes picking up passengers, collecting fares, checking passes and ID cards for validity, protecting revenue collected according to defined procedures, sitting for extended periods of time, and some exposure to vibrations, noise, airborne particles and fumes.
- Inspects and/or tests the vehicle (including, but not limited to, brakes, lights, signs, doors, mirrors, wipers, tires and horn) to ensure serviceable condition. Regularly climb onto side of bus and reach with hands and arms to adjust side view mirrors.
- Reports and identifies mechanical problems or defects to the appropriate authority.
- Operates surface line vehicle maintaining appropriate speed and following distance from vehicles.
- Ensures that proper signs are displayed and changed as needed during each trip. Clearly announces destination at service stops, connecting points, and at all intervals along a route sufficient to permit individuals to orient themselves to their location.
- Notifies the Bus Control Center Dispatcher of any emergency, requesting additional assistance if needed. Evacuates passengers if the emergency situation warrants action and the Inspector is not available to make the decision. Operates onboard fire extinguisher.
- Maintains adequate knowledge of the MBTA system in order to provide routine information and directions to the public.
- Refers disputes over ID validity or fare collection to the official in charge of the station. Produces a written report to the Superintendent if the dispute is not resolved.
- Prepares accident reports as required.
- Responds to each inquiry, whether from a customer, vendor or co-worker, in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard.
- Report for duty on time and remain on duty for the duration of a scheduled work shift.
- Reports to work during declared states of emergency as essential personnel.
- Upholds the rights and interests of the Authority while building and maintaining an effective relationship with employees.
- Assists in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti Retaliation policies.
- Performs related duties as assigned.
- Possession of a high school diploma or its equivalent (G.E.D).
- Must be at least eighteen (18) years of age.
- Ability to successfully complete validated selection exam.
- Possession of a valid driver's license for at least three (3) years.
- A satisfactory driving record for at least three (3) years prior to the date of hire.
- Ability to pass a Class B Massachusetts CDL Permit test (with Knowledge, Air Brakes, and Passenger endorsements) and later obtain a CDL.
- Ability to report to work on time and to work entire assigned work shift on regular and consistent basis.
- A satisfactory non-renew display for tickets report from the Massachusetts Registry of Motor Vehicles.
- Ability to pass selection interview.
- Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and the MBTA's medical requirements, including a physical examination and drug and alcohol screening.
- For applicants who have worked for employers regulated by the United States Department of Transportation within the previous two (2) years, the ability to pass additional drug and alcohol review based on information received from those employers.
- Ability to pass the Department of Telecommunications and Energy (DTE) skill performance and road test.
- Ability to read, write, comprehend, speak and respond to instructions, posted signs, and inquiries in English.
- Ability to effectively communicate with customers, employees and vendors.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
- Have the ability to work any and all shifts and/or locations assigned or directed.
- Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year.
- VACCINATION STATUS: As noted above, all employees must complete a COVID-19 Vaccine Attestation Form before starting work
- NOTE: Anyone hired in this position is required to successfully complete a required probationary period of 120 working days. Continued employment is also subject to obtaining a Class B Massachusetts CDL Permit (with Knowledge, Air Brakes, and Passenger endorsements) and later obtaining a CDL. Individuals who are hired without the requisite CDL Permit will be provided training, for up to two weeks, and must pass the CDL Permit test within this two-week training period to continue their employment. There will be a maximum of two attempts in these two weeks to satisfy this requirement.
-
Out of State Please note this authorization form is valid only for Massachusetts Driver’s License holders. If you possess an out of state driver’s license, please reach out to the corresponding agency that handles driving records in your state to obtain a copy of your driving record and email it to PTO@mbta.com.
- New hires will be paid $16.66 hourly during training.
None.
Employment Benefits at the MBTA
The MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
- Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
- Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
- Retirement: pension or deferred compensation 401(a), plus MBTA contributions
- Tuition Reimbursement (up to $10,000 per year)
- Public Service Loan Forgiveness (PSLF) for student loans
- Commuter Choice Parking Program: pre-tax benefits for parking
- Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
- Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
- Shopping discounts via GovX.com
- Verizon and AT&T service discounts
- And more...
The MBTA is an Affirmative Action/Equal Opportunity Employer
10 Park Plaza
Boston, Massachusetts, 02116
Salary : $22 - $4,500