Program Manager - Employer Engagement

Position Overview:

MassCEC is actively seeking a dedicated Program Manager to support employer and industry engagement, a pivotal role in the workforce development team's contributions to helping the Commonwealth meet its climate goals through effective workforce development programming. The Program Manager will leverage the team knowledge of the clean energy industry, to design and implement effective outreach engagement efforts and support the development of effective employer and industry partnerships across our many workforce development programs and initiatives. The Program Manager’s outreach and engagement efforts will be instrumental in enhancing both current and prospective program opportunities, inclusive of those supported by federal funding. Join a growing team committed to deploying our skills, commitment, and expertise to collectively expand the impact of Massachusetts’ clean energy workforce development programming.

Core Responsibilities:

• Support the implementation of a comprehensive statewide clean energy employer engagement plan, which will focus on fostering partnerships with businesses, industry associations, local chambers of commerce, and regional employer engagement staff across the MassHire system.
• Build strong, mutually beneficial relationships with businesses in climate-critical fields across Massachusetts through frequent and personalized outreach, one-to-one meetings (virtual and in-person), and other contact. Become one of MassCEC’s “go to” people for businesses.
• Collaborate with employers to identify workforce needs, skills gaps, and opportunities for improvements across MassCEC’s workforce development programming.
• Increase Massachusetts clean energy employers’ utilization of MassCEC and other publicly funded workforce development programs and initiatives.
• Support the build-out of workshops, seminars and events to facilitate dialogue between employers, policymakers, and educators.
• Draft narratives and project descriptions that align with program funding opportunities and showcase the organization's capabilities and impact.
• Provide consultation related to employer engagement, labor market information, and industry trends to other staff directly delivering technical assistance support to a caseload of workforce training grantees.
• Contribute effectively to cross-functional and collaborative efforts as opportunities and needs are identified.
• Participate in relevant departmental competitive procurement processes as requested.

Position Qualifications:

Education:

• A Bachelors in energy or environmental science/studies, economics, architecture/building science, business management, engineering, education, or a related field would likely involve skill development relevant to this position. This can also be evidenced by professional experience and other training programs outside of a four-year degree program.
• Relevant advanced and continuing education is valued.

Experience:

• 3 years of relevant professional experience with a record of progressing professional responsibility.
• Experience in the clean energy industry or similar industry, including directly engaging employers and professionals through targeted outreach and engagement.
• Experience with program management, and/or program administration.

Knowledge, Skills, and Abilities:

• Excellent written communication skills with the ability to craft and edit documents for a range of purposes and audiences;
• Strong relational ability, including self-starting new relationships with business people, and understanding how to communicate in different methods (verbally, in writing, etc.) to suit business people with busy schedules.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment under tight deadlines.
• Excellent problem-resolution skills, and ability to make informed decisions;
• Demonstrated ability to work with internal and external stakeholders and cultivate appropriate relationships;
• Working knowledge of basic accounting and payment processing (budgets, invoices, etc.);
• Proficiency in Excel with an ability to explain graphic information effectively;
• Awareness of clean energy technologies, including building decarbonization practices, renewable energy generation and storage, and electric vehicle deployment and maintenance;
• Understanding of the construction and trades industry and ability to engage with diverse stakeholders, including architects and engineers, property owners/managers, HVAC companies, construction managers, and consumers; and
• Knowledge of best practices in workforce development, including those that relate to employer engagement, training design, participant recruitment and retention, and program supports for participants with multiple barriers.