Practice Manager – Bulfinch Medical Group (BMG)

Practice Manager – Bulfinch Medical Group (BMG)
Massachusetts General Hospital (MGH)
Boston, MA
About Bulfinch Medical Group (massgeneral.org)

GENERAL SUMMARY/OVERVIEW STATEMENT:

Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative and independent judgment, the Practice Manager will continually assess and direct a wide range of programmatic issues including financial and personnel management, long-range planning, project development and Hospital relations.

· Provides direct supervision to support staff in an ambulatory care practice. Hires, oversees orientation and training, provides corrective action as necessary, evaluates performance, approves time off requests, interprets Hospital policies, and ensures adequate coverage for all areas of responsibility.

· Assigns and prioritizes workloads; evaluates and standardizes office procedures and effectively troubleshoots and resolves issues as they arise. Informs staff of inter-and intradepartmental policy and procedure changes.

· Identifies and evaluates the means for improving ambulatory care practice program costs, distribution of personnel and work schedules. Makes recommendations to Department Head, Administrator and/or Unit Chief for improvements.

· Supervises and supports the billing and collection for medical services, management of accounts receivable, maximization of third-party reimbursement and effective purchasing practices.

· Develops and maintains a fiscal reporting and record keeping system. Works closely with Department Head, Administrator or Unit Chief to develop the annual operating and capital budget. Monitors budget performance during the fiscal year, verifying accuracy in the monthly budget statements. Resolves discrepancies and reporting errors as they are discovered.

· Ensures that the physical environment is maintained. Establishes and enforces fire and safety regulations for the office, following established protocols and ensuring compliance with JCAHO, OSHA and Hospital guidelines.

· Assesses computer equipment acquisition and training needs and makes recommendations to management. Suggests upgrades, as appropriate, and develops programs which enhance office/program efficiency. Functions as the liaison between office and Information resources.

· Responds to and resolves customer complaints.

· Performs all other duties or special projects that are practice specific, and that are appropriate to this level of position.

QUALIFICATIONS:

• Bachelor’s Degree strongly preferred.
• Minimum of 5 to 7 years of directly related experience.
• Practice Manager Candidates should have a minimum of 2 years of prior supervisory experience.

To apply, please submit your resume through Indeed and via Job Description - Practice Manager (3287958) (taleo.net)

About Massachusetts General Hospital

Mass General is the #1 research hospital in America and the only hospital to be recognized across all 16 specialties assessed by U.S. News & World Report. We have remained at the forefront of medicine by fostering a culture of collaboration, pushing the boundaries of medical research, educating the brightest medical minds, and maintaining an unwavering commitment to the diverse communities we serve. In 2003, Mass General become the first hospital in the state to earn Magnet designation from the American Nurses Credentialing Center (ANCC). To date, fewer than 9 percent of all hospitals in the United States have received this recognition. The Magnet Recognition Program was developed by the ANCC to recognize health care organizations that provide nursing excellence. The program also provides a vehicle for disseminating successful nursing practices and strategies. Research demonstrates that Magnet hospitals have better patient outcomes, patient satisfaction, and nursing satisfaction, as well as lower RN turnover. Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person