What are the responsibilities and job description for the Area Manager position at Massage Envy?
Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy leading managers in our undisclosed locations. Massage Envy is the leader in accessible massage and skin care. As an Area Director in the Maryland/DC area, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
- Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.
- Grow and lead your management teams to meet high sales goals, impeccable customer service and improve overall performance development
- Build relationships with a talented team of managers, massage therapists, estheticians and sales superstars to guide, support, and inspire them.
- Own the success of your all-star locations where clients want to be, and service providers want to stay.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
Benefits that help you take care of you including
- Employee Discounts
- Paid Time Off
- Vacation
- Insurance
A healthy compensation plan that rewards your hard work with
- Up to $65K - $80K annual earning potential in addition to unlimited sales commission
- A Lucrative Bonus Plan when your team's goals are met
- A dynamic, energizing environment where you're consistently challenged, never bored.
- Leader training and development to help you grow as a manager and lead your team.
What We'll Accomplish Together:
- Leading the way to an amazing experience for members and guests by supporting managers with the daily operations of the locations, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
- Helping the location move more people forward in their wellness journeys by driving membership sales, issuing retail sales goals, partnering with the executive team to set performance goals and working with the management team to achieve them.
- Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
- Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
- Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
- Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
What it Takes to Succeed:
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:
- Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
- Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
- Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
- Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
- Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- Associate (Preferred)
Work Location: In person
Salary : $65,000 - $80,000