What are the responsibilities and job description for the Membership Sales Associate position at Massage Envy?
Overview
What We'll Accomplish Together
We are a well established Palm Harbor business. Open since 2005 and still growing!! We are seeking friendly, enthusiastic, energetic and motivated individuals to be a part of our outstanding team. You must have exceptional customer service and communication skills. Must have the ability and interest in building a rapport with clients. Sales experience preferred. If you like to sit at a desk and just answer phones - DO NOT APPLY - this position is for multi taskers and people who like to stay busy! This is a fun, friendly and energetic work environment. Immediate openings for evening and weekend shifts. Hourly commission bonuses. Medical, Dental and Vision Insurance available for FT.
As a Massage Envy Sales Associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:
- Answering the phone.
- Offering memberships to all non-members
- Setting and checking members and guests in and out for appointments.
- Greeting members and guests upon arrival.
- Promoting the Wellness Program.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
- Adhering to Sales Coaching and Goals
- Understanding membership perameters
- Must be comfortable with customer facing sales approaches
- Must be able to cover shifts for coworkers on occasion
- Must have reliable transportation
- Experience with commission based sales a plus!
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
What it Takes to Succeed
Qualified candidates will:
Education, Skills and Training:
- Have a high school diploma or equivalent (GED).
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities. (preferred)
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
- Maintain client confidentiality.
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*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Min Salary
USD $15.00/HourMax Salary
Salary : $15 - $0