What are the responsibilities and job description for the Retention specialist position at Massage Envy?
Overview :
Where Better Careers Begin!
Massage Envy Rock Hill :
Do you have a passion for helping others? At the Massage Envy Rock Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best.
As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Perks & Pay :
Competitive base pay of $14 / hour plus bonuses and commissions
Employer-paid healthcare including medical, dental and vision plans
Matching 401(k)
Paid time off for full time employees
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work / life balance
In-depth product and service training
A free massage, skincare or stretch service each month
25-40% off all products
Qualified Candidates :
Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
Have great people skills and can establish positive relationships with guests
Are supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day :
Provide outstanding customer service and help everyone feel valued and understood
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendation
Lead the location efforts to retain and engage members through interactions with existing and potential members
Plan, develop, implement, and organize events inside and out of the clinic that promote products, memberships, and wellness services.
Culture & Support :
Trained leadership that is invested in YOUR success
Award programs (like Manager of the Year)
A caring community that strives to celebrate individuality and share knowledge
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
ME SPE Franchising, LLC ( ME SPE ) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ( MEF ), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates.
Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Salary : $14 plus bonus
$14 plus bonus
Last updated : 2024-09-06
Salary : $14