Retention specialist

Massage Envy
Rock Hill, SC Full Time
POSTED ON 9/6/2024 CLOSED ON 9/24/2024

What are the responsibilities and job description for the Retention specialist position at Massage Envy?

Overview :

Where Better Careers Begin!

Massage Envy Rock Hill :

Do you have a passion for helping others? At the Massage Envy Rock Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best.

As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay :

Competitive base pay of $14 / hour plus bonuses and commissions

Employer-paid healthcare including medical, dental and vision plans

Matching 401(k)

Paid time off for full time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work / life balance

In-depth product and service training

A free massage, skincare or stretch service each month

25-40% off all products

Qualified Candidates :

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day :

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendation

Lead the location efforts to retain and engage members through interactions with existing and potential members

Plan, develop, implement, and organize events inside and out of the clinic that promote products, memberships, and wellness services.

Culture & Support :

Trained leadership that is invested in YOUR success

Award programs (like Manager of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

ME SPE Franchising, LLC ( ME SPE ) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ( MEF ), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates.

Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary : $14 plus bonus

$14 plus bonus

Last updated : 2024-09-06

Salary : $14

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