Junior Systems Analyst
Job Posting for Junior Systems Analyst at Masser Technologies
Minimum Requirements:
- CompTIA A Certification
- Will consider additional certifications in place of above.
Duties and Expectations:
- Our entry level Help Desk position requires that an individual be able to answer phones and create informative Service Tickets for themselves and other technicians to troubleshoot.
- Work individually and as a team to resolve Level 1 and Level 2 Service Tickets in an expedient and efficient manner to ensure customer satisfaction.
- Maintain an organized environment to ensure inventory is tracked and the workspace is orderly.
- Assess impact and urgency of Service Tickets to prioritize tasks in a manner that supports a stable work environment and reduces production downtime for customers.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation package:
- Performance bonus
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Experience:
- Information Technology: 1 year (Preferred)
License/Certification:
- CompTIA A or other IT related certification(s)? (Required)
Ability to Relocate:
- El Paso, TX 79912: Relocate before starting work (Required)
Work Location: In person
Salary.com Estimation for Junior Systems Analyst in El Paso, TX
$46,598 to $58,057
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