Bilingual Lead Case Manager - Early Head Start Program

Position Summary 

MCC’s Early Head Start (EHS) program is seeking Bilingual Lead Case Manager (Lead Advocate) to maintain a caseload of EHS clients. Services are delivered in-person to support families in the Norristown area. The Lead Case Manager will also assist with program development, coordination, and offering direct supervision to a small group of Advocates.  

 Essential Functions

• Provides early-learning-focused and curriculum-based in-person home visits to pregnant women and parents of infants and toddlers, and promotes the families' ability to support their child's development, health improvement, social empowerment and school readiness. 
• Provides recommendations and guidance to the members of their team on all aspects of the EHS delivery of services.  
• Conducts monthly individual reflective supervision meetings with the members of their team.  
• Supervises and monitors their team’s attendance, schedules, completion of home visits and documentation on a monthly basis.  
• Maintains a collaborative relationship with the members of their team, provides support as needed, and ensures confidentiality of their supervision process. 
• Works collaboratively with Coordinators to encourage, monitor and ensure timely scheduling and completion of health and/or education related requirements and documentation.  
• Debriefs their supervisor on their team’s progress during their monthly supervision.  
• Maintains exemplary attendance and timely completion of documentation for their caseload.

Knowledge, Skills and Abilities 

• Knowledge and experience on child development, pregnancy, breastfeeding, and early childhood education 
• Positive leadership, communication, and teamwork-related skills 
• Ability to accept and provide guidance 
• Invested in their professional development and training opportunities 
• Exemplary employee conduct and performance throughout their career as an EHS Advocate at MCC  

Education & Experience Required  

• Infant & Toddler Home Visiting CDA or higher degree from an accredited college or university in a related field of study 
• Experienced in all EHS related service areas, performance standards, program options, service delivery guidelines, resources and documentation of client data. 
• Bilingual Language Skills (English/Spanish)