Associate Manager, Integrated Marketing

Associate Manager, Integrated Marketing – Newburyport, MA

Matter is an independent and thriving brand elevation agency unifying PR, social media, creative services, search marketing and digital marketing.  From fast growth startups to established brands, we work with clients across diverse industries, including technology, healthcare consumer and professional services.  We immerse ourselves in our clients’ worlds so that we can develop and execute strategic, content-rich campaigns that inspire action and build value through measurable results.

As we’ve grown, we’ve maintained focus on building and nurturing an inclusive, team-oriented and creative environment because we know that when we tap into our collective brainpower we come up with inspired solutions for our clients and because it makes for a happy place to work. We work with people we like and can learn from, making our jobs a positive aspect of a balanced life. At Matter, we prioritize employee diversity, equity and inclusion and value everyone’s unique story. We’re proud of the many awards that we’ve garnered as a Top Place to Work and as a Top Agency in the US, but we’re equally as proud of the many organizations that we’ve helped through our agency-wide volunteer initiative. If you’re the kind of professional that takes their work seriously, but also doesn’t take themselves too seriously, this could be the place to grow your career.  

We're looking for a results-oriented Associate Manager, Integrated Marketing to join our marketing team out of our HQ in Newburyport, MA.  

Here's the mix of what you'll be doing day to day:

• Provides high-quality client counsel, working closely with the Senior Account lead to develop client plans and assisting in the management of all client projects
• Recommends, collaborates and executes digital strategies; builds and nurtures strong relationships with key clients and internal teams 
• Owns the development of presentation decks, conference recaps, monthly data reporting and balancing all account financials
• Participates in new business activities - playing a significant role in providing strategic guidance, competitive research, creative ideas and competently presenting and storytelling to potential clients
• Drives the relationship with Project Management, the account lead and internal teams to make sure deadlines and client expectations are met 
• Establishes and continues to nurture deep understanding of client industries
• Provides thoughtful, constructive, feedback and information to team members 
• Takes ownership to train and mentor junior team members and new hires, participates in quarterly employee reviews (prepares paperwork, communicates goals, etc.)
• Able to work closely with senior management to provide strategic direction and insight related to account activities, staffing and workloads
• Able to drive both internal and external account meetings and run weekly calls 
• Provides high-quality client counsel on all aspects of digital marketing
• Able to build client confidence in guidance related to day-to-day tactical activities and overall strategy
• Drives account progress; plans and coordinates, delegates projects and manages activity of junior team members 
• Understands the scope of work and is able to help identify opportunities to upsell and grow the account
• Ensures the team produces high-quality content by proofreading, editing, and providing feedback 
• Proactively contributes ideas for professional development topics and where appropriate, volunteers to lead training sessions and workshops
• Participates in developing key strategies and client positioning
• Demonstrated ability to attend client events: presentations, briefings/intakes and conferences
• Can fully manage account, if called upon
• Manages up and across effectively
• Starts to develop client relationships outside the day-to-day contact

Along with creativity, drive and self-motivation, your previous experience and attributes will include:

• 4 years of post-college digital agency experience
• Bachelor's degree or equivalent relevant business experience
• Integrated digital marketing experience across channels like Social, Search and Email (CRM)
• Experience managing web projects like content refreshes, redesigns, landing pages, etc. (experience leading a site build from scratch a big plus)
• Outstanding written and verbal communication skills
• Strategic thinker that can also drive projects through the system on-deadline and on-budget
• Ability to work in a fast-moving, dynamic and team-oriented environment
• Fast learner with an inquisitive mind and eye for detail
• Adaptable, dependable and promotes positive work environment
• Ability to work across multiple clients simultaneously
• Willingness to learn and collaborate with project management tools like Trello/ClickUp/Asana is a plus
• HubSpot, Salesforce or other CRM/CMS experience a big plus.
• Energy experience not required, but a definite plus

Matter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.