What are the responsibilities and job description for the Application Engineer position at Matthews International?
- Defines standard or custom system solutions that include both technical and commercial details. Collaborates with various teams and departments to understand and better define these solutions.
- Participates in information gathering meetings with clients to determine the clients' needs, business goals, and desired outcomes.
- Gathers and researches information; confirms specifications, standards, and changes required to make or improve a product; reports or presents information and new ideas to be implemented into new and existing services, products, or equipment.
- Transfers support knowledge to technical support team after integration.
- Supports development of relevant tools and materials to help define an understanding of the technology.
- Participates in review of new software products and solutions.
- Keeps current in software field and stays informed and aware of latest industry practices and developments in science and technology to ensure compliance with market needs.
- Solves problems, aids other departments, answers questions about the technical functionality, and provides technical support for products.
- Additional duties as assigned.
* Bachelor's Degree in Engineering; Electrical, Mechanical, or Computer Science
* Advanced degree (MBA, Master's) preferred
* 6 years of previous experience specifying and selling software solutions, preferably in the industrial/CPG markets; or equivalent combination of education and experience
* Frequent (up to 30%) travel either locally, nationally, and/or internationally may be required.
* High degree of proficiency MS Office Suite, Outlook & Internet applications
o Aptitude to work with proprietary MMS software and third-party control software (ladder logic, .xml, Lua, Linux, C#, C and structured text).
o Experience in applying PLC control and software networking and integration with Enterprise level software including ERP and WMS.
* Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
* Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
* Solid understanding and application of mathematical concepts
* Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
* Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
* Ability to work with and influence peers and senior management
* Self-motivated with critical attention to detail, deadlines and reporting
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* Regularly required to stand; walk; sit; and talk, hear and see.
* Occasionally lift and/or move up to 10 pounds.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
The Matthews Industrial Automation division of Matthews International designs, manufactures and distributes a wide range of technologies and solutions for industrial automation applications including marking and coding, and warehouse automation. Our integrated systems identify, track, control, and pick products at the highest levels of accuracy.
Our focus on innovation is leading to rapid growth in each of the solution areas weprovide:product identification, warehouse automation and applied automation technologies.
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law.Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age or disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
