What are the responsibilities and job description for the Vacation Rental Maintenance position at Maui Beachfront Rentals?
Job Type: Full Time
Maintenance Technician
Full Job Description
Role:
Maintenance Service Technicians are members of the Vacation Operations team and are responsible for the overall Guest Vacation Experience. Must have tools for common household repairs
Responsibilities:
- Responsible for achieving the Goals of the Vacation Operations team
- Maintaining a positive and productive focused attitude when working with guests, owners, associates and all company affiliates
- Complete all work orders required of the Maintenance Operations team
- Continually provide feedback on opportunities to improve process of the Vacation Operations team
- Communicate effectively with the Owner and Operations management teams
Recommended Experience:
- Demonstrated excellence in customer service and hotel or residential maintenance
- 2 years experience in a hotel engineering or condominium maintenance services position.
- Must have basic tools required for household repairs
- Ability to complete tasks without supervision
- Ability to exercise good judgment in making decisions
- Position requires a solution-oriented attitude and the ability to prioritize tasks
- 5 year residency on the island of Maui
- Proficiency in Microsoft Office Applications
- Availability 8 a.m. to 4 p.m.; Weekdays and Weekends.
- Available for emergency calls and lockouts after 4 p.m. on Weekends
- Able to lift 50 lbs.
Role:
- Empowerment: working to provide you with the tools and opportunities you feel you need to accomplish company goals.
- This position requires travel to complete work orders at condominium resort locations in West and South Maui
- Reliable vehicle required to reach accounts at condominium resort locations in West and South Maui
- Schedule is based on a 40 hour week, Wed-Sun with some overtime required. Based on work order completion.
Company:
Maui Beachfront Rentals is one the longest standing management companies in the state with over 32 years of experience on West and South Maui. A generational family owned and operated business with great culture and diversity, and a fun, productive, and empowering work environment.
Job Type: Full-time
Pay: $ 26.00- $28.00 per hour - depending on qualifications and experience.
Benefits:
- Health insurance.
- Vacation and Sick Pay.
- Opportunity for growth.
Schedule:
- Wednesday to Sunday- Off Mondays and Tuesdays
- This position is required to carry a company emergency phone and be available to cover after-hours and weekend emergency calls
- Work Location: Home office is in Lahaina; Travel required to West and South Maui.
- Responsible for maintenance of resort units and assisting Operations Manager, Vacation Services, and Housekeeping Coordinator with completion of work orders and guest requests.
- The Maintenance Operation maintains individually owned condominium units with various appliance and utility packages. Ability to work with a variety of interior configurations is required.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including weekend on call in the evenings, and regular schedule on weekends and holidays.
Requirements:
- Have a “Can-Do Aloha” attitude at all times for guests and teammates.
- Assist other Maintenance, Accounting and Operations teammates with projects and work orders
- Position is Wednesday-Sunday to accommodate weekend arrivals and departures. Hours are typically 8am-4pm but may require overtime for critical repairs and emergencies.
- Compete assignments without direct supervision.
- Able to work both Saturdays and Sundays.
- This position is required to carry a company emergency phone and be available to cover after-hours and weekend emergency calls
- Reliable transportation required to reach accounts from Napili to Wailea.
- Mileage recorded for work orders and inspections will be paid at the current IRS rate.
- Ability to understand and complete maintenance work orders and submit details in work order program efficiently.
- Assist with departure and pre-arrival maintenance inspections, create new work orders and repair deficiencies.
- Assist guests upon request with after hours emergencies and room lockouts.
- Keep work areas clean, organized and safe.
- Perform other duties as assigned
- Working knowledge of basic plumbing, electricity, carpentry and overall home and condo maintenance is required for this position.
Job Type: Full-time
Pay: From $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- On call
- Overtime
- Weekend availability
Experience:
- Maintenance: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: On the road