What are the responsibilities and job description for the Returns Clerk position at Maui Jim Sunglasses?
At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
The major function of this position is:
Inspection of all returned product. Clean, process and evaluate damages and accurately code and enter information into SAP.
The primary responsibilities and duties of this position are:
- Inspect all returned Maui Jim and Zeal product for damages.
- Clean sunglasses and process for credits, inventory and breakdowns.
- Accurately enter all return codes and information into SAP in a timely manner.
- Maintain an average of 18 entries per hour.
- Perform inventory of product on returns carts as needed.
- Ability to determine return stock for account credit or non-credit.
- Perform all other work-related duties as requested or required.
Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
- High school graduate with 1-2 years customer service experience. Technical or repair background.
In lieu of education, the following equivalent experience is preferred:
- GED and 2-3 years customer service experience.
Work Shift:
1st Shift (United States of America)
Special Language Requirement (If Applicable):
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