Child Protective Services Business Analyst

The candidate must have experience with Child welfare or Child Protection Services. (We wont submit anyone who doesn’t have CW or CPS experience)

Role: Business Analyst

Remote option: Remote 3 weeks per month

Onsite in Jackson, MS 1 week per month

Description of the job functions the contractor will be expected to perform:

· Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required

· Analyze future-state workflows for improvement and optimization opportunities

· Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines

· Provide expertise in process mapping, modeling techniques, and best practices – transition knowledge and documentation to MDCPS at the close of the project

· Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation

· Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders

· Manage project “open items” pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record

· Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects

· Maintain Business Process and Methods & Procedures documents of record for the project team

Required Skills/Experience

· Bachelor's degree in Business, Information Systems, or a related field Proven experience as a Business Process Modeler or similar role

· Proficiency in using business process modeling tools (e.g., Visio, Lucid chart, or dedicated BPM tools) Strong understanding of business process modeling notations, particularly BPMN

· Excellent analytical and problem-solving skills Effective communication and collaboration abilities

· Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred

· State Government experience and specific experience in DHS or Child Welfare domains is preferred Detail-oriented with a focus on producing high-quality deliverables

Job Type: Contract

Salary: $58.00 - $62.00 per hour

Experience level:

• 10 years
• 11 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Jackson, MS 39201