Commercial Tire Agent

Do you love tires? Do you love semis, logging trucks and trailers? Do you want to be part of a great team? Do you enjoy building relationships? Are you looking for a career with long term stability? Do you want great pay and a positive work environment? Then we want to hear from you!

Max Finkelstein, Inc. (MFI) is the largest independent tire distributor in the Northeast & mid-Atlantic, with 16 sales and distribution locations in 9 states, from Maine to Virginia. We are a high growth company looking for people to make a difference, while wanting to grow with a company that is consistently expanding annually by double digits. A family owned & operated business for 100 years, MFI continues to provide our partners with outstanding products & services, and our employees with long & satisfying careers.

Customer Service is the heartbeat of our company, and we are seeking motivated individuals to join our team. This exciting opportunity offers the ability to join of one the most successful, respected, and growing companies in the tire industry.

Job Overview:

We are looking for applicants who have a Commercial Tire background. The Commercial Tire Agent role is about assisting our partners and providing the best customer experience possible. They must excel in customer service, have a desire to learn our products, and have a willingness to resolve issues. The Commercial Tire team member will develop and maintain strong professional working relationships with customers, sales teams, and the internal supply chain.

What’s in It for You?

We are glad you asked. MFI takes pride in the comprehensive benefits package we offer to our employees including the following:

· Competitive salary based on experience

· Career growth opportunities

· Company support and training opportunities

· Company sponsored Medical/Dental/Vision plans

· Flexible Spending Account (FSA)

· 401(k)

· Paid life insurance

· Paid Time Off

· Paid Holidays

· Work from home possible after probationary period is met

Job Duties At-a-Glance:

· Communicate with customers via phone and email

· Provide knowledgeable answers to customer questions about products, pricing, and availability

· Contact customers about current specials and sales

· Respond to customer order inquires, answer order status questions

· Solve customer problems, strive to find best possible solutions

· Enter orders into system for billing and delivery

· Process payments and assist customers with payment options

· Additional projects as required

· Monday through Friday Schedule (occasional Saturdays)

Skills and Experience We Seek:

· Commercial tire knowledge a must

· Excellent customer service skills and the ability to establish strong relationships with customers as well as intracompany team members

· A strong work ethic and initiative to learn and grow

· Effective communication skills, both written and verbal

· Flexibility and adaptability to change

· Time management and organizational skills

· Ability to thrive in a fast-paced environment

· Strong computer skills (including knowledge of Microsoft Office products)

· Spanish speaking a plus

· Call Center experience is a plus, but if you show the aspiration to learn we will provide the necessary training for a successful career with MFI

· Education: High school diploma or GED required

· Retail Commercial associates welcome

Max Finkelstein, Inc. is an Equal Opportunity Employer and Drug Free Workplace. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8-hour shift
• Day shift, some Saturdays

Application Question(s):

• What is your desired hourly rate?

Work Location:

• One location

Work Remotely:

• Possible after meeting requirements

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location