Solutions Manager

Job Description Summary

The Solutions Manager will coordinate with internal and external customers, define requirements, design, describe and manage solution engineering.• Manages activities that take place during solution ideation, solution design, and solution implementation.• Reviews business context for solutions to challenges as well as defining the vision and requirements for the solution, recommending potential options, selecting the most optimal option, and the development of a roadmap for the selected solution.• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.• Champions a structured approach to business application solutions.• Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.• Influences changes to standards when necessary.Project Minimum Qualifications:• Bachelor's Degree; Additional experience would be considered in lieu of degree • At least five (5) years of relevant experience• Demonstrated ability to communicate the complexities of technical programs• Excellent verbal and written communication skills• Analytical and problem-solving skills• High attention to detail• Ability to work under indirect supervision• Effective interpersonal skills and collaborative management style to include teamwork and team building ability• Flexible in a fast-paced dynamic environment with shifting roles and responsibilities• Technically creative and open-minded• Experience with Amazon Connect and Amazon Lex highly preferred

Job Summary

Essential Duties and Responsibilities:- Manage the collaboration with business stakeholders to identify and document the system level requirements that solution the business requirements.- Analyze and lead the business process flows and updates to system process flows and requirements.- Work with the systems analyst team and lead the effort to understand how the present and future business needs may impact the solution.- Ensure that the systems analyst team reviews and defines the functional and non functional requirements and supports the project team when estimating and prioritizing release scope.- Peer review and lead the effort to inspect requirements, specifications, business processes and make recommendations to support the proposed solution.- Actively participate in the creation of design specifications, user manuals, release notes, end-user training materials, and general system documentation by analyzing business needs and creating or updating systems requirements.- Lead the review and maintenance of requirements documents based on peer reviews and scope changes.- Coordinate issue triage sessions to evaluate against existing requirements and determine outcome and priority.- Report status to team and take action where appropriate.- Lead and contribute to the requirements development standard practices and procedures.- Ensure that requirements development methodologies are followed and the artifact content supports the scoped changes.- Identify anomalies and ensure that they are maintained through closure.- Work with the business to identify back end configuration changes or data preparation.- Guide the talent identification and development processes of the systems analysts team and ensure that there is employee development and improvement. - Conduct 1:1 coaching sessions to ensure that each employee is on track toward their annual goals and development plan.- Actively participate in the Shared Service activities to maintain and evolve the requirements development and management artifacts.- Work across functions with peers in other groups to ensure collaboration for shared goals.Minimum Requirements:

- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.- Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.- In some instances this manager may be responsible for a functional area and not have any subordinate employees.- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.- Follows processes and operational policies in selecting methods and techniques for obtaining solutions.- Acts as advisor to subordinate(s) to meet schedules and/or resolve problems.- Develops and administers schedules, performance requirements; may have budget responsibilities.- Frequently interacts with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.- Often must lead a cooperative effort among members of a project team.- Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.- Provides guidance to subordinates within the latitude of established company policies.- Recommends changes to policies and establishes procedures that affect immediate organization(s).

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $100,000.00/Yr.

Posted Min

USD $52,100.00/Yr.

Salary : $100,000 - $0