Senior IT Program Manager- Infrastructure

JO#EMM-26962

Job Title: IT Program Manager

Location: Atlanta, GA

Job Type: CTH

Senior IT Program Manager

Maxonic is seeking a Senior IT Program Manager for our Client. They are the leading cloud-based platform provider for the mortgage finance industry. Their Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. This Senior IT Program Manager who is passionate and experienced with Technology, Infrastructure, Architecture, Data Center, Cloud and Operations to join our IT Business Management organization. The position reports to the Senior Director of ITBM. IT Business Management team provides Strategy Alignment, Benefits Management, Stakeholder Engagement, Governance, and Life Cycle Management for key, strategic IT Programs and Projects. The successful candidate will be able to navigate a dynamic team-based environment demonstrating strong project management, problem-solving and decision-making ability and the highest degree of professionalism.

Responsibilities

Project Management: Oversee delivery of Key IT Systems and Process initiatives, enterprise wide in scope, through implementation.

• Contribute to developing suitable strategies, objectives and coordinate cross-project activities
• Partner with Business to develop deadlines and maintain business/project alignment
• Aggregate, organize, and communicate program and project information with internal customers, Stakeholders and extended teams.
• Communicate effectively within teams, executive and business stakeholders
• Leverage Change and Release management's current processes, and help to enhance best practices to ensure the successful adoption
• Effectively manage risk, compliance and security considerations, partnering with colleagues to ensure the right decisions are made and communicated at all times.
• Merger and Acquisition: Work within cross functional team to integrate acquired technology, decommissions legacy systems as rapidly and urgently migrates acquired networks and offices to company standards and culture.
• Customer Service: Establishes a healthy competitive atmosphere. Fosters a sense of urgency around any project issues and quickly escalate or address appropriately.

Knowledge and Experience:

• Project Management and Integration
• 7 years of IT program management preferably
• Experience with process governance, data analytics, and reporting
• Experience implementing/managing enterprise-wide programs
• Familiarity with software development, and common web application technologies
• Data analysis skills including experience with MS Excel
• Experience with common data analysis and visualization tools
• Strong written and verbal communication skills using MS Word and MS PowerPoint
• Ability to multitask and work independently on multiple projects
• PMP or PgMP certification can be a plus
• Experience in infrastructure project rollouts/cutover, business change management,
• Corporate IT Service management
• Must have good Analytical skills
• Be able to provide technical documentation where needed
• A self-starter that enjoys the challenge
• Organized, creative and a problem-solver
• Focused and balanced, provide a climate control for the teams during tough and good
• phases
• Strong people skills and ability to work collaboratively with other project managers too
• Endless aptitude for learning new technologies, approaches and leveraging tools of the
• trade while remaining thoughtful and flexible

Core

BS in Engineering, MIS, CIS, CS or Business

ITIL for Service Delivery, Process Improvement and IT Governance, COBIT 5

Familiarity with Microsoft desktop and server Technologies

Working knowledge of CSM platforms such as Salesforce, ServiceNow

Understanding of IP networking and/or VOIP technology

PMP or PgMP Certified

Preferred

• PMP AND ITIL Certification
• COBIT 5 familiarity
• Familiarity with the ServiceNow and Salesforce platforms
• Experience in infrastructure project rollouts/cutover, business change management,
• Corporate IT Service management
• Financial industry expertise
• Project management including integration of IT systems and workflows
• Takes initiative to continually learn and enhance technical knowledge and skills

Core Competencies

• Works well with teammates locally and at remote offices; shares knowledge and is always ready to assist and contributes in weekly peer meetings.
• Problem solving and decision making: demonstrates a sense of urgency; takes ownership of problems and follows temporary fixes with permanent solution; finds creative solutions. Improves processes and introduces superior technology.
• Great communication and writing skills, listens to peers and supported employees; follows directions and provides useful feedback.
• Professional, via phone, and electronically, models a 'can-do' positive attitude; embraces additional responsibility; refrains from conflict, flexible to work extra hours as-needed to ensure work is complete; adheres to corporate policy and encourages others to do the same.

Interested in Applying?

Please relay a recent resume via email to or contact- Doris/Recruiter.