Versatile Home Care Coordinator

Company:

Join an aggressively growing home health care company headquartered in Central and Norther New Jersey, where innovation, compassion, and excellence are at the heart of our mission. As a growing leader in the industry, we provide essential care to patients and their caregivers, enhancing their quality of life and well-being.

Position Overview:
We are seeking a dynamic and motivated Patient Coordinator to play a pivotal role in our back office operations. The ideal candidate thrives in a fast-paced environment and is a true team player, collaborating seamlessly with office staff, patients, and caregivers. Your primary focus will be on managing patient coordination and ensuring exceptional service delivery.

Responsibilities:

• Multitasking Maven: Handle a high volume of incoming calls and inquiries while effectively managing multiple priorities and tasks with exceptional attention to detail.
• Empathetic Connector: Display genuine empathy and understanding towards patients and caregivers, ensuring their needs are met and fostering strong, lasting relationships.
• Positive Attitude Ambassador: Embody a "Can Do" attitude, approaching challenges with enthusiasm and resourcefulness. Maintain a positive demeanor even during peak workloads.
• Proactive Problem Solver: Anticipate potential issues, take initiative to address concerns, and implement solutions to ensure seamless operations and patient satisfaction.
• Retention Champion: Work diligently to retain and build patient relationships, demonstrating a commitment to their well-being and continuously seeking ways to enhance their experience.
• Accountability Expert: Take ownership of your responsibilities and actions, consistently meeting performance expectations and striving for excellence in all tasks.
• Rapid Learner: Quickly grasp new information, processes, and technologies, adapting to evolving demands and contributing to ongoing process improvements.
• Deadline Dynamo: Thrive under pressure by consistently meeting deadlines and effectively managing time-sensitive tasks.
• Collaborative Force: Collaborate closely with cross-functional teams, contributing to a positive and supportive work environment that promotes growth and shared success.
• Availability Advocate: Be flexible and available, willing to stay late or be on call when necessary, ensuring operational efficiency during critical periods.
• Growth Enthusiast: Embrace and champion the company's growth initiatives, seizing opportunities for personal and professional development as the company expands.

Qualifications:

• High school diploma or equivalent; some college education preferred.
• Previous experience in home care administration experience a MUST.
• Exceptional communication skills, both written and verbal.
• Proficiency in multitasking and managing high call volumes.
• Strong problem-solving skills and proactive mindset.
• Empathetic and patient-centered approach to interactions.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and collaboratively within a team.
• Proficiency with office software and technology tools.
• Willingness to adapt and learn in a rapidly changing environment.
• Positive attitude and ability to maintain composure under pressure.
• Bilingual a PLUS

Why Join Us:

• Be part of a rapidly growing and innovative home health care company.
• Contribute to enhancing the lives of patients and caregivers.
• Opportunity for personal and professional growth as the company expands.
• Collaborative and positive work environment.
• Competitive compensation package and benefits.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20 - $24