Behavioral Health Director

Behavioral Health Director

• Collaborates with the Quality team to develop and support implementation of quality improvement projects
• Provide overall administration of performance, stability and growth of behavioral health program through the development of long-term goals and annual objectives
• Establish policies, procedures and standards of operation for the department
• Provide direct administrative and clinical supervision to behavioral health staff
• Monitor and evaluate individual staff and program performance and implement corrective action policies as necessary for ongoing quality improvement
• Ensure compliance with administrative and clinical mandates, regulations and standards set forth by funders, licensing boards and agency policies
• Collaborates with EMO on the completion and submission of grant and funding opportunities
• Collaborate with EMO on preparation of annual program budget
• Responsible for overseeing the hiring, onboarding, promoting and termination of behavioral health staff
• Report data and other program operations information to the EMO and Executive Leadership Team (ELT)
• Ensure development and implementation of staff’s annual professional development plans
• Liaison between insurance companies to maintain credentialing and scout potential new contracting opportunities
• Review patient satisfaction data and address client grievances as necessary
• Interface with Athena EMR system to ensure system is being used to full potential
• Promotes provider support for diagnostic and E&M coding accuracy, adherence with compliance plan, attainment of productivity targets, and claims preparation for third party reimbursement
• Establish, strengthen and maintain relationships with multiple agencies, departments, stakeholders and community organizations
• Protect client and agency information at all times, adhering to agency Confidentiality Policy and HIPAA as well as other laws governing privacy/disclosure
• Participate in clinical supervision as scheduled, attend departmental meetings as scheduled and attend monthly General Staff Meetings
• Assures consistency of organizational mission with demonstrated needs/expectations of medically underserved LGBTQIA community
• Commits professional time to community services activities on behalf of Mazzoni Center
• Serves as participant in any planned fundraising activities
• Perform other related duties as required

• Master’s or Doctorate degree from an accredited institution with a focus/major in psychology, social work or counseling
• Professional clinical license active in PA (LCSW, LPC, PhD or PsyD or LMFT required).
• 5 to 10 years post-graduate experience in program administration and clinical supervision
• Significant demonstrated knowledge of mental health and substance abuse treatment
• Clinical supervision experience and training preferred.
• Must be culturally competent to work with groups from diverse racial, educational, socioeconomic backgrounds, sexual orientation and gender presentations, and youth/adolescents.
• Knowledge of and experience with managed care/funding sources required.
• Strong oral and written communication skills; attention to detail. Strong organizational skills; and computer proficiency.
• Must complete mandatory trainings: CPR, First Aid, Narcan, HIV, Confidentiality, TB/STI.
• Ability to work independently and effectively, taking initiative, to meet deadlines.
• Must work well with multi-disciplinary team.

• Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met
• Kneeling, bending legs at knee to come to a rest on knee or knees
• Crouching. Bending the body downward and forward by bending leg and spine
• Reaching. Extending hand(s) and arm(s) in any direction
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly;
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the discriminations in sound;
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Exerting up to 35 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Must have all necessary vaccinations and tuberculosis screening and Hepatitis B immunity screen in accordance with applicable Mazzoni Center policies.