ACT Clinical Manager

Description

DO YOU HAVE CLINICAL MANAGEMENT EXPERIENCE? PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF!

EXCELLENT OPPORTUNITY

COMPETITIVE SALARY UP TO $90,000.00

QUARTERLY INCENTIVE BONUS UP TO $20,000.00

YOU ARE ELIGIBLE FOR $50,000 PLUS THROUGH OUR FEDERAL LOAN FORGIVENESS PROGRAM

About MBI Health Services, LLC

MBI Health Services, LLC. (MBI) is a certified behavioral health agency servicing the D.C. Metropolitan Area. We provide a wide range of services and programs for both adults and children. The mission of MBI Health Services LLC is to offer steps toward empowerment for individuals, families and communities by providing innovative, culturally competent person-centered integrative quality care and services.

MBI's Vision: Our vision is to mobilize our workforce of future leaders to demonstrate a model that wholistically transforms healthcare, to inspire communities to overcome health inequities wherever they exist.

MBI's Mission: Offer steps toward empowerment for individuals, families and communities by providing innovative, culturally competent, person-centered, integrative quality care and services.

4 Agreements:

Be impeccable with your word.

Do not take things personal.

Do not make assumptions.

Always do your best which is continuously evolving as we learn and grow.

Benefits of working for MBI Health Services, LLC:

We offer Health Insurance, Dental Insurance, Vision Insurance, 401K Plan, Employee Referral Benefits, Growth Opportunities. We also offer Life Insurance, Short-term and Long-term disability at no charge to employees, and Professional Licensure Supervision.

NOTE: MBI Health Services, LLC will reimburse employees for Licensure renewals.

It is MBI Health Services policy to comply to D.C. Mayor Bowser's order issued on August 10, 2021, that all DC employees and DC Contract/Grant Agencies must get vaccinated.

Clinical Manager Role:

The ACT Clinical Manager is responsible for supervision and evaluation Care Coordinator and a team of Recovery Support Specialists. Assists the Site Director with developing, planning, and implementing strategies for program continuation and growth. Providing clinical training to staff and evaluating the content of clinical documentation. This position demands a positive and supportive attitude toward the agency and its overall success. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills. 

Responsibilities:

• Directs the day-to-day operations of the team, including scheduling staff work hours to ensure appropriate coverage for routine and on-call hours. Ensures there is face to face coverage for a 24/7 operation consistent with ACT philosophy.

• Leads the daily ACT organizational and clinical meetings; continuously evaluates the status of ACT consumers and does appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs.

• Initiates and maintains relationships with law enforcement and other human services agencies, and with community resources, such as landlords, employers, etc.

• Provides ACT interventions for consumers at least 50% of the time.  Works with ACT team staff to help them assist consumers to reach their goals. Assists ACT team staff in dealing with consumer situations.

• Assigns new consumers to ACT Team members and reviews their intake information with team members.  Ensures new consumers have an Individual Recovery Plan (IRP) and Individual Specific Service Plan (ISSP); ensures that IRPs are updated every 90 days or as needed; assess the quality of the IRPs. Ensure that they deal with the problems of the consumer and the progress notes are related to the goals.

• Ensures ACT team members document services consistent with ACT interventions outlined in Chapter 34 and that services are medically necessary.

• The ACT Team Leader will also function as the Active Qualified Practitioner responsible for approving progress notes, Individual Recovery Plans and Individual Specific Service Plans.

• Provides on-call duty for after hour staff access and for staff supervision and consultation. Help staff with crisis situations.  Ensure that the ACT Team has coverage during scheduled and unscheduled working hours.

• Conducts and documents quality assurance audit activities and the use of program services.  Reviews the clinical content of the records. Ensures that there is a recovery plan and goals; effective services have been delivered; re-hospitalizations have been entered; discharge planning, if needed is completed.  

• Reviews ACT Team member home pages weekly for due dates and ensure that all due dates are met. Ensure assignment updates are completed in Anasazi.

• Ensures ACT team members are trained in entitlements and that reapplications are submitted before termination.  Ensures that Medicaid is applied for at enrollment. Trains ACT team members on the impact of income on housing and employment.  Oversees appeals of denial of benefits with SSI, SSDI, and VA. 

• Responsible for clinical services for consumers in supported housing.  Assesses service needs and arranges service provision.  Schedules coverage and ensures that billings cover the costs.

• Develops and implements for RSS, with consumers, financial contracts for paying rent.  Works with Accounting and Housing to ensure consumers pay rent on time and to collect receivables promptly.

• Supervises a team of Recovery Support Specialists (RSS) and a Care Coordinator (CC)

• Ensures that all RSSs meet a minimum of 25 SIDA (See, Intervene, Document, Approve) hours each week

• Implements ACT team staff orientation and training.  Assesses staff training needs and make recommendations to Clinical Director and Quality Improvement Director for in-service training.

• Completing ten (10) billable hours weekly.

• Attend all company-required trainings

• Performs all other duties as assigned

Work Location: One location

Qualifications

Qualifications:

• Licensed in Washington, D.C. as a LICSW, LPC, Licensed Psychologist, LMFTs, PAs (Physician Assistants), LISWs, Licensed Independent Psychologist as a LISW

• Masters degree in social work, psychology or related field

• Experienced in providing and supervising ACT services

• Excellent supervisory skills; 2 years’ supervisory experience

• Excellent verbal and written communication skills

• Intermediate computer skills, Microsoft Office Suite 

• Ability to work in a diverse environment