CONCIERGE PRN

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining, fitness, wellness, and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled, energetic environment that's centered in hospitality and high-quality service

-Competitive salaries

-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

 If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

We are currently seeking Part Time Concierge for Sky Ridge in Gilbert AZ.

This position is responsible for supporting the front desk operations, assisting residents with their needs, and handling community inquiries. Duties include, responding to resident requests, general safety and security, escalating high-level complaints, maintaining the cleanliness and orderliness of the common areas, performing administrative duties, and emergency response.

• Light cleaning of common areas on the property (includes, but is not limited to: public bathroom areas, lobby areas, main office area, recreational areas- 2nd/3rd floors; to include sweeping, dusting, damp/wet mopping, disinfecting, vacuuming, discard waste/trash into proper containers, etc.). Assist with other duties as assigned.
• Follow all established techniques, procedures and policies for properly storing, using and mixing chemicals, disinfectants, and solutions used for cleaning, and for the proper disposal of waste.
• Keep work areas attractive and free of hazardous objects such as protruding mop/broom handles, and unnecessary equipment – putting all equipment away as soon as the job that requires it is finished.

• Light cleaning of common areas on the property (includes, but is not limited to: public bathroom areas, lobby areas, main office area, recreational areas- 2nd/3rd floors; to include sweeping, dusting, damp/wet mopping, disinfecting, vacuuming, discard waste/trash into proper containers, etc.). Assist with other duties as assigned.
• Follow all established techniques, procedures and policies for properly storing, using and mixing chemicals, disinfectants, and solutions used for cleaning, and for the proper disposal of waste.
• Keep work areas attractive and free of hazardous objects such as protruding mop/broom handles, and unnecessary equipment – putting all equipment away as soon as the job that requires it is finished.

• Responsible for answering community phone with a courteous and friendly voice.
• Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas (from inside) and perimeter access
• Patrols community buildings as scheduled and record time inspections if required.
• Examines doors, windows and gates to ensure that they are secured
• Investigates all incidents and suspicious occurrences and filling an incident report if required
• Responds to all security calls and complaints, taking necessary action and handling on scene emergency situations.
• Secures and unlocks areas and buildings in accordance with policy and community expectation

• Notifies appropriate agencies in situations where their emergency response and support is necessary
• Sounds alarm and or calls police/fire department in case of fire or presence of unauthorized persons
• Assist in emergency response procedures as per community policy
• Responds to resident call lights immediately

• Reviews, reads, notates and initializes daily log to document and learn about pertinent information
• Assists residents with packages such as but not limited to groceries, mail and newspapers.
• Delivers items to residents in accordance with community policy
• Practices positive resident and guest relations; ensures that appropriate resident and guest feedback is communicated to supervisor
• Take meal orders for the dining room and assist with meal safety checks.

• 2 years of job related experience preferred
• Age over 18 years
• Background clearance as required by government regulations
• Ability to handle multiple priorities while demonstrating time management
• Possess written and verbal skills for effective communication
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Must be able to read, write, and speak English
• Ability to follow oral and written directions
• Ability to interact effectively with people of different ages and backgrounds

• Must be mobile and able to execute the physical demands of the position
• Must be able to lift 25-40 pounds or greater
• Must be able to move intermittently throughout day and throughout community
• Must be able to stand for long periods of time
• Able to bend, knee, stoop, push, pull, repetitive motion, etc.
• Requires frequent carrying, pushing and pulling 

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 38 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. 

MBK is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.  Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact talentacquisition@mbk.com. 

Regulatory Disclosures for Senior Living Communities with Medicaid Residents:   An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding.  If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.  If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.  

Other Regulatory Requirements:  If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.