Date Entry Clerk

Job description

The Information Services Support position is responsible for organizing components needed to import and update data and continue ongoing support for internal and external clients. The ideal candidate will have excellent communication skills to diagnose problems and collaborate with other departments. This individual will have great attention to detail and be an analytical thinker.

Essential Job Functions

· Imports, uploads and audits new data files exchanged with clients.

· Audit daily placements summary report for accuracy and approves the client acknowledgments.

· Interfaces between technology teams, support teams and business units.

· Assists with the creation of ID’s, passwords and granting access to various systems and data.

· Manages and creates pre-defined reporting for external clients including scheduling and maintaining distribution recipients.

· Merge accounts as needed on a daily basis.

· Generate and update client reports for the internal users.

· Monitor the quarantine mailbox multiple times a day.

· Reviews error reports, makes necessary corrections and re-requests correspondence if applicable.

· Maintenance of account information in CRM.

· Reads, comprehends and adheres to the Fair Debt Collections Practices Act (FDCPA).

· Reads, comprehends, and adheres to any and all applicable International Organization for Standardization (ISO) policies.

Requirements

Knowledge: Advanced excel skills are required and crystal reports is a plus.

Skills/Aptitudes: Organized and detail oriented with the demonstrated ability to work in a fast-paced environment, multifaceted and works well under pressure, ability to maintain focus and research detailed documentation.

Interpersonal Skills: Ability to prioritize conflicting demands, take initiative, work proactively and be resourceful; outstanding interpersonal skills with the ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; and self-starter with a desire to grow/learn.

McCarthy, Burgess & Wolff, a collections firm headquartered in Bedford, Ohio, is experiencing expansive growth in its three locations. Similarly, our Collection team is expanding to match the growing client service needs of our company. What does this mean for you? It means an opportunity to work with a team that is hard-working, innovative, and thrives on team-oriented progress. The right candidate will have the ability to fully immerse themselves in an essential function of our business.

McCarthy Burgess & Wolff, Inc. (MB&W) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at MB&W are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Salary: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: One location

Salary : $16 - $17