Dispatcher

About us

McCarthy Transfer & Storage is a small business in TRANSPORTATION_LOGISTICS in El Cajon, CA. We are professional, customer-centric and demanding.

Our work environment includes:

• Growth opportunities
• Casual work attire

About McCarthy Transfer and Storage:

Established in 1919 hauling goods by horse and wagon, from the La Mesa Train Depot to East County; now serving clients’ needs from San Diego to all over the world. We are a locally family-owned full service professional San Diego based moving company with years of experience in the residential and commercial moving industry.

Job Summary:

The position of the Dispatch is responsible for carrying out the day-to-day activities in order to meet customer satisfaction and established operating goals. This role will primarily manage the daily dispatching to ensure customer expectations are consistently exceeded.

Please Note: McCarthy Transfer & Storage is an equal opportunity employer and does not discriminate against otherwise qualified applicants on any basis that is protected under Federal, State, or Local law. If you require a reasonable accommodation to participate in the recruitment process, including completing an application, please contact: Ayme McCarthy at 619-596-2594.

Compliance Obligations:

• Comply with all applicable laws, rules, regulations, and company policies;
• Pass a background check, physical, and drug test upon hire; and
• Exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct to complete required training within the allotted time frame.

Duties and Responsibilities:

• Manage company equipment, maintenance issues and coordinate with the Operations Manager and/or Ownership;
• Ensure inspection on the trucks are preformed pre and post move;
• Coordinate with the Warehouse Manager weekly to complete the ordering of supplies and inventory; and staffing
• Maintain and verify Fuel Cards, Toolbox, and truck checklist;
• Facilitate Daily Safety Meetings as needed;
• Contact each crew lead at least twice per shift to check in and see if they need any support on anything;
• Perform crew spot checks to ensure jobs are being performed accordingly;
• Create the weekly mover schedule, and assign the jobs to the crew members;
• Verify timesheets daily for direct reports and track absenteeism;
• Review employee trends such as ensuring they are in proper uniform, being informed of any damages, and ensuring all are in attendance;

· Ensure adequate staff such as movers and drivers are scheduled to service jobs;

· Assign crew and equipment to job accordingly;

• Complete customers move in progress calls (M.I.P.) with both morning and afternoon customers;
• Redirect issues with solutions that help the Companybrand;
• Ensure the proper paperwork for the next business day is obtained and accurate; and
• Ensure the paperwork from the previous day has been scanned and closed out properly.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Qualifications/Requirements:

· High School Diploma, GED, or equivalent is preferred;

· Minimum of three (3) years working in a dispatch position is required;

· Experience working in a moving Company is a plus;

· Must exhibit a high level of confidentiality;

· Excellent written, oral communication skills, listening and customer service skills;

• Basic computer skills and ability to perform basic Math;

· High proficiency in MS Office, including Word, Excel, Outlook, PowerPoint;

· Working knowledge of all standard office equipment;

· Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines;

• Ability to analyze and solve problems effectively and provide accurate and consistent attention to detail;
• Excellent organizational and time management skills;
• Able to present a professional image at all times to customers, vendors, and movers; and
• Strong team player, with the ability to work productively with a wide range of people and personalities.

Benefits:

We offer Health Insurance, a 401K Plan, Paid Holidays, Paid PTO, and more!

Job Type: Full-time

Salary: $24.00 to $27.00

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Dispatching: 1 year (Required)
• Management: 1 year (Preferred)

Work Location: In person

Salary : $24 - $27