Office Assistant

RECEPTIONIST/ OFFICE ASSITANT SUMMARY:

Responsible for business office functions for the store location including reception duties and general correspondence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Coordinate accounts receivables, payables, and reception duties for the location.
• Answer the telephone courteously and quickly.
• Respond to customers’ problems quickly, to make certain customers know they are important to us.
• Distribute all daily correspondence for the store including phone messages, mail and faxes.
• Balance and process all cash and banking transactions for the store.
• Process accounts payable invoices by reconciling purchase orders to invoices, coding, and batching all invoices for the department manager or store managers approval prior to sending it to the corporate office for payment.
• Distribute all mail and code and process all necessary invoices.
• Reconcile and maintain petty cash.
• Complete payroll data entry and assist with the completion of HR paperwork as needed.
• Reconcile daily visa transactions.
• Check End Day and correct any discrepancies promptly.
• Maintain accurate customer information.
• Order office supplies for every department.
• Maintain an inventory of all company forms utilized.
• Maintain a safe working environment and adhere to company safety program at all times.
• Perform any other duties requested either by the store manager, department managers or owners.

Customer Service Responsibilities:

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers’ concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit McCullough's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customers.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Individual should have a high school diploma or its equivalent.
• Should be able to set work priorities and work independently in the absence of supervision and be able to understand and carryout oral and written directions.
• Individual must have the ability to maintain a high degree of motivation in team members to retain the focus of providing the highest level of customer satisfaction.
• The individual should have 1 – 2 years of related experience, a steady work record, and must be able to perform each of the essential position functions.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Accounting: 1 year (Preferred)

Work Location: In person