Senior Manager, PMO (Program Management Office)

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description

As a Senior Manager within the PMO focusing on the archOS Program, you will play a pivotal role in being responsible for the architecture, data, and legal workstreams. The archOS Program is a critical initiative sought at redefining our organization's technological infrastructure, optimizing data management processes, and ensuring compliance with legal regulations. In this role, you will collaborate with cross-functional teams, provide strategic direction, and drive the successful execution of initiatives within the architecture, data, and legal domains.

Key Responsibilities:

1. Workstream Oversight: Provide leadership and direction to the architecture, data, and legal workstreams within the archOS Program. Ensure alignment with program objectives and organizational goals.
2. Strategic Planning: Develop and implement strategic plans for the architecture, data, and legal workstreams, in collaboration with key partners and senior leadership.
3. Collaborator Management: Build and maintain positive relationships with partners across the organization, including IT, legal, data management, and other relevant departments. Communicate effectively to ensure alignment and support for program initiatives.
4. Risk Management: Identify potential risks and challenges within the architecture, data, and legal domains. Develop mitigation strategies and contingency plans to address issues as they arise.
5. Resource Allocation: Lead resource allocation for the architecture, data, and legal workstreams. Ensure that teams have the vital skills, tools, and support to implement initiatives effectively.
6. Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and metrics to supervise the progress of initiatives within the architecture, data, and legal workstreams. Provide regular updates and reports to senior leadership on program status and performance.
7. Continuous Improvement: Drive continuous improvement efforts within the architecture, data, and legal domains. Find opportunities to optimize processes, improve efficiency, and streamline operations.
8. Compliance and Legal Oversight: Ensure compliance with relevant legal and regulatory requirements, particularly regarding data management and privacy. Collaborate with legal authorities to address compliance issues and mitigate legal risks.

Qualifications

• Bachelor's degree in business administration, information technology, or a related field. Master's degree preferred.
• Validated experience in program management, with a focus on architecture, data management, and legal compliance.
• Strong leadership skills, with the ability to encourage and empower cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to collaborate optimally with collaborators at all levels of the organization.
• Sound understanding of data management principles, architecture frameworks, and legal regulations related to data privacy and compliance.
• Proven track record of getting results in complex, cross-functional environments.
• PMP or other relevant certifications are a plus.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.