Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A role in your local McDonald’s franchisee owned restaurant offers a job combo that will fit YOU.

Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are

available anytime-we’ve got a job combo specifically for you!

This role is vital in the restaurant because you’ll:

✓ Lead the experience: Check in with guests and make sure they are enjoying themselves

✓ Have a side of smile: Help customers order their favorite McDonald’s menu items and/or make

menu recommendations

✓ Focus on the food: Prepare and present delicious food

✓ Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant

environment

✓ Understand that teamwork is key: Work hand in hand with your team to meet goals and most

importantly, have fun!So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on

the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual

orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic

information, citizenship or any other class characteristic protected by federal or applicable state law. We

will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in

the job application or interview process, to perform essential job functions, and to receive other

benefits and privileges of employment. Please contact the restaurant you are applying to request

accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not

McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for

example, when running the restaurant. However, this franchisee is a separate company and a

separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the

franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for

employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and

scheduling employees. McDonald’s USA has no control over employment matters at the

restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no

involvement in any employment decisions, including whether you receive an interview for the job or

whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is

not a complete description of all duties of the job. People who work in this restaurant perform a

number of different tasks every day and this posting does not list every essential function of the job.

REQUIREMENTS

• A humble and hospitable demeanor;
• Passion for helping and serving others (customers and fellow team members);
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate customer needs

McDonald’s® and its independent franchisees believe a job is about seizing an opportunity to learn, grow and succeed. That's why a job at your local McDonald’s not only works around your schedule, but may also help you every day by offering world-class training, high school completion courses, college tuition assistance, and more. These opportunities are available at participating restaurants and will help you grow into a leader! Behind our Golden Arches is a global community of crew, farmers, suppliers, franchisees, and countless others who make up who we are as a brand. It’s the entire McFamily that makes McDonald’s what it is today and what it’s been for over 65 years. Across our business, we strive to lift up the communities we’re in. We do it through our purpose, to feed and foster communities. We do it through our growth pillars, which focus on integral areas of our business. We do it through our leadership, with a team that will move our brand forward. Our Mission and Values Our mission is to make delicious feel-good moments easy for everyone. The backbone of our Brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business and restaurants. Our Growth Pillars As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. Our growth pillars build on our strong foundations to ensure we can meet the moment today and have long-term success. Our Leadership What matters to our customers, matters to McDonald’s, so our vision for the future centers around five core values: Community, Inclusion, Family, Service and Integrity. Living these values is the foundation of McDonald’s next great chapter. We’re committed to improving the lives of our people, our industry and the planet by putting our customers and employees first, sourcing quality food, reducing waste impact, and expanding job opportunities around the globe. As one of the world’s largest restaurant companies, McDonald’s has the responsibility to take on some of the most pressing challenges of our time, and we embrace this opportunity to lead by example and effect meaningful change. Our History What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc’s original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald’s a trusted favorite for over 65 years.