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Guest Experience Lead

mcdonalds
WILMINGTON, DE Full Time
POSTED ON 8/9/2020 CLOSED ON 3/9/2021

Job Posting for Guest Experience Lead at mcdonalds

Job Responsibilities: You'll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behavior will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You'll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.

Requirements:
· Making ALL Guests feel welcome · Looking after Guests specific needs · Keeping high standards of cleanliness in the dining area and restrooms · Helping to create a warm and welcoming atmosphere · Establish and maintain positive communication with Guests at all times · Assisting Guests with Kiosk transactions · Keep the manager informed about Guest Satisfaction · Fluency in English & Spanish or English & Portuguese or English & Hindi or English & Chinese



Additional Info:
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Salary.com Estimation for Guest Experience Lead in WILMINGTON, DE
$107,228 to $158,768
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