Healthy

Benefits :

• life insurance
• short / long term disability
• Dental insurance
• Vision insurance
• Their primary responsibility is to ensure timely and efficient packaging and delivery of food boxes for the Healthy Opportunities Pilot Program.

HSO Support Team Members must be at least 21 years old and continuously hold a valid driver’s license and automobile insurance.

Duties include, but are not limited to :

• The HSO Support Team Member reports to the HSO Supervisor and packs and delivers boxes in McDowell, Burke, and Rutherford Counties for the Human Services Organization (HSO) arm of the Foothills Food Hub (FFH) with support from the McDowell Local Food Advisory Council (LFAC) staff.
• The HSO Support Team member will deliver the food boxes to HOP qualified clients as assigned by the HSO Supervisor. The HSO Support Team Member will be paid mileage for all deliveries made using their personal vehicle.
• The HSO Support Team member will ensure all data is kept confidential and all clients are treated in a respectful manner.
• The HSO Support Team Member will safely engage with clients at deliveries to support relationship building, helping to identify needs from HOP members, as well as identify individual needs.

The HSO Support Team Member will report any client needs to the HSO Supervisor.

• The HSO Support Team Member will bag and pack meat for weekly deliveries and will follow the meat packing process.
• The HSO Support Team Member will follow proper food safety protocols when handling and delivering food products.
• The HSO Support Team Member will perform weekly inventory counts.
• The HSO Support Team Member will assist drivers in vehicle loading.
• The HSO Support Team Member will accurately track the deliveries they complete within the provided routing software. This also includes uploading photos of deliveries.

The HSO Support Team Member must have a valid driver’s license and current automobile insurance. Ideally, HSO Support Team Members will also be able to drive a small box truck if needed.

The HSO Support Team Member will notify the HOP Supervisor immediately if there is a lapse in coverage, a loss of driving privileges, or a traffic infraction that has occurred.

Failure to report any of the above will result in immediate termination.

The HSO Support Team Member will communicate with clients via text or phone call to inform them of their delivery day and time.

Physical / Interpersonal Requirements :

This position requires standing, sitting, driving a personal vehicle, riding in a car / van / box truck, repetitive lifting and carrying up to 35 pounds, stepping in and out of vehicles, reaching, squatting, bending, kneeling, twisting etc.

Typing and / or writing (emails, notes, reports, etc.) may also be required. HSO Support Team Members will be expected to interact with the General Public and engage with individuals seeking assistance with deliveries.

They will also interact and engage with Food Hub volunteers. At times, HSO Support Team Members may be asked to supervise Food Hub volunteers.

HSO Support Team Members will attend occasional outreach events where they will engage with the community and educate them on the program.

Expectations :

HSO Support Team Members will arrive on time / early as needed for shifts at the Food Hub, community distributions, etc. HSO Support Team Members must have the ability to work a flexible schedule to include early mornings, afternoons and some evenings as well as Sundays (on some distribution nights Food Hub staff and volunteers do not complete their tasks until 6 : 30 pm).

HSO Support Team Members will treat volunteers, staff, and individuals and families attending community distributions with kindness and respect.

HSO Support Team Members will abide by policies and procedures set forth by Impact Health, the Local Food Advisory Council, and Foothills Food Hub.

This also includes food safety training from our partner MANNA food bank. HSO Support Team Members understand that they are representatives of the Local Food Advisory Council and Foothills Food Hub in the community and will present themselves in a way that reflects these organizations' values.

Compensation will be paid at $18.00 / hour during their 60-day probationary period.

Last updated : 2024-07-17

Salary : $18