Systems Specialist
Job Posting for Systems Specialist at McLaren Health Care
Position Summary: Responsible for monitoring and maintaining the scheduling system to ensure accurate employee time and attendance records. Troubleshoots current and potential issues to minimize/eliminate disruptions. Provides education and support to the staff ensuring consistent application across users. Provides administrative/clerical support to department staff.
Essential Functions and Responsibilities:
Essential Functions and Responsibilities:
- Maintains and monitors scheduling system to ensure accurate employee time and attendance records.
- Provides education and training on the operation of the scheduling system.
- Investigates potential and reported issues/errors with the system that occur due to data interfaces between the scheduling system and other integrated information systems.
- Acts as a liaison between end users and information system experts to resolve system issues. May work with vendors to resolve software problems.
- Acts as system resource to end users; answering questions and resolving their issues.
- Assists in development of standard processes and procedures as related to the scheduling system.Recommends changes to increase overall department effectiveness.
- Associate degree in business related field.
- Two years of experience in a health care setting.
- Prior experience with staffing and scheduling systems, such as Clairvia, Kronos, or Ansos.
- Prior experience with onboarding, orientation or training activities.
- Schedule: Per Diem
- Requisition ID: 23008901
- Daily Work Times: Variable
- Hours Per Pay Period: 0
- On Call: No
- Weekends: No
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