Regent is a global private equity firm focused on acquiring businesses and realizing exponential growth through operational improvements and strategic capital deployment. Since its inception, Regent has successfully acquired businesses from leading Fortune 500 and large-cap companies. Our investments span around the globe and operate in a wide array of industry verticals.
MCO is the operational infrastructure of Regent portfolio companies and an integral part of the overall firm’s approach to value creation. We work with change-oriented executives to assist them in making smarter decisions, translate those decisions into actions and deliver the lasting success they need. MCO has the capacity, capability, and scale to support complex, global businesses.
Role Overview
As a critical member within the Store Operations team, this role will lead the development and implementation of strategies, focused on operational excellence. The Director of Store Operations will develop daily operations, policies and procedures, support special initiatives, and identify opportunities to drive sales and maximize profits within stores across multiple brands.
Responsibilities
Oversee key Retail Operation functions, including process improvement, daily operations, execution, procurement and asset protection.
Shape, evolve, and optimize our store operating model with a focus on efficiency, simplicity, and adoption.
Proactively identify operational gaps and process improvement opportunities; maintain a prioritized multi-year roadmap and drive coordinated execution against it.
Partner with Technology team to implement and refine operational support systems.
Work with partners to translate and define business requirements that support effective store execution.
Design, plan, and execute pilots for technology and process changes, leveraging KPIs, key success criteria, and field feedback and sponsorship to develop solutions and make recommendations.
Plan and execute full fleet rollouts of new policies, processes, and systems; build and maintain realistic project plans and provide executive updates as needed.
Oversee, plan and gate keep daily operations, including cross-functional workload planning and task coordination.
Manage Retail Support model, leveraging systems and business partner participation to provide a high level of service and responsiveness to store support requests.
Bring operational excellence to life in our stores.
Additional responsibilities as assigned to support broader Retail Operations function.
Qualifications
10 years of experience within Retail Operations
Bachelor’s Degree in Business, or related fields (or equivalent work experience)
Retail Experience that is Fast Fashion (or like category) and omni-channel
Strong business acumen
Success in training & developing field retail teams.
Strong written, verbal communication and presentation skills
Experience in project management and retail/store operations
Excellent project management skills, including planning, execution and follow up skills.
Understanding of various retail programs, technologies and KPI's
Ability to analyze data and develop strategies to address opportunities.
Excellent time management skills and ability to handle multiple demands and competing priorities and ambiguity successfully.
Must have strong sense of urgency with demonstrated ability to work independently, apply critical thinking skills to various scenarios and make effective well-thought-out decisions.
Experience with process change and process implementation and innovative thinking.
Anticipates potential challenges or obstacles, and timely identifies and implements solutions.
Salary.com Estimation for Director, Store Operations in Columbus, OH
$309,724 to $722,441
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Director, Store Operations.
Click the checkbox next to the jobs that you are interested in.