Job Posting for Executive Housekeeper at MCR Hotels
Executive Housekeeper
Home 2 Champaign, 2013 South Neil Street, Champaign, Illinois, United States of America Req #5021
Tuesday, January 23, 2024
The Executive Housekeeper at the Home2 Suites by Hilton Champaign-Urbana will be responsible for the planning, direction, coordination, and execution of all activities and personnel within the housekeeping and laundry departments. This person is responsible for ensuring that all housekeeping activities are carried out professionally, to standards, and at the highest level of service. The Executive Housekeeper will achieve desired outcomes through the creation, development, and maintenance of competent, motivated, and empowered staff.
Responsibilities:
Inspect work performed to ensure that it meets specifications and established standards
Plan and prepare employee work schedules
Perform or assist with cleaning duties as necessary
Investigate complaints about service and equipment and take corrective action
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
Check equipment to ensure that it is in working order
Inspect and evaluate the physical condition of rooms to determine the type of work required
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering
Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals
Confer with staff to resolve performance and personnel problems and to discuss company policies
Establish and implement operational standards and procedures for the department
Recommend changes that could improve service and increase operational efficiency
Maintain required records of work hours, budgets, payrolls, and other information
Screen job applicants, interview, and hire new employees
Oversee and manage in-house services such as laundry and public space cleanliness
Advise the front office of rooms ready for occupancy
Perform financial tasks such as estimating costs and preparing and managing budgets
Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
Requirements:
Housekeeping supervisor experience in hotel housekeeping
A strong understanding of operational controls, budgeting, forecasting, and scheduling
Organizational skills and attention to detail
Proficient in the use of Microsoft Office and customer management platforms
Excellent time management
Ability to multi-task and work in a fast-paced environment
Strong leadership and communication skills
An aptitude for self-motivation
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Our Company
MCR is the 3rd-largest hotel owner-operator in the United States.
Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
Hotel Discounts
Weekly Pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement & upward mobility
Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Salary.com Estimation for Executive Housekeeper in Champaign, IL
$217,088 to $390,666
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