Housekeeper

The Housekeeper at the TownePlace Suites by Marriott Houston North / Shenandoah is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel.

ESSENTIAL FUNCTIONS

• Follow company and brand procedures in the cleaning and preparation of guest rooms.
• Complete all pre-cleaning duties such as stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Ability to do repetitive duties such as bed making and bathroom cleaning.
• Replacing bed linens and replenishing guest room supplies.
• Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
• Interact with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance as required by scheduling.
• Maintain company and brand standards of personal appearance and grooming.
• Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Complete any special requests made by guests or other departments on the behalf of guests.
• Report any maintenance issues or lost and found items to supervisor or manager.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Must have a positive attitude and willingness to learn.
• Must have the ability to communicate effectively and clearly.
• Strong attention to detail.
• Physical ability to stand / walk the entire shift and perform repetitive motions.
• Ability to work well in stressful, high-pressure situations.
• Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older to perform this job.

PREFERRED QUALIFICATIONS

Experience cleaning in a hotel or a related field.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 .
• MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
• For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer / What's in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility

Last updated : 2024-09-25