ASSISTANT GENERAL MANAGER

MCR
Jacksonville, NC Full Time
POSTED ON 8/31/2023 CLOSED ON 11/1/2023

What are the responsibilities and job description for the ASSISTANT GENERAL MANAGER position at MCR?

We currently have an exciting opportunity for an Assistant General Manager at the TownePlace Suites by Marriott Jacksonville and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.Responsibilities:Understand and assist General Manager with basic accounts payable/accounts receivable functions, along with P&L analysis and budgetingControl costs at the same time as protecting the assets of the hotelTurn in all paperwork in a timely manner with precision and exactnessMaintain daily, monthly, and annual property cash handling procedures, deposits, and securityEnsure any irregularities are recorded in appropriate locations and brought to the attention of the GM and/or corporate officeCreate and maintain a strong team with great cohesivenessUnder the direction of the General Manager, effectively hire, train, and hold accountable the entire staff of the hotelEnsure brand and MCR standards are met and documentedMotivate the team to drive revenueUnderstand sales effort within the market and drive both Occupancy and ADREffectively execute and maintain all front desk, housekeeping, maintenance, and F&B logisticsDemonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks, and license agreement mandates. This includes passing all brand Quality Assurance Audits and Local InspectionsDrive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectationsInteract with guests, solicit feedback, and build relationships. Effectively respond to guests regarding service challengesUse technology platforms to drive guest experience scoresEnsure a safe and secure environment for guests, team members, and hotel assets in compliance with the hotel or owner’s policies and procedures and regulatory requirementsEnhance the hotel’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishmentsRequirements:Minimum of 1-year experience as a manager in the hotel industry requiredExperience with the Brand a strong plusMust be highly motivated, self-directed, with strong initiative and desire for achievementExceptional customer service skills requiredMust possess strong computer skillsExcellent communication and presentation skillsMust be a leader, a driver, and guest service orientedA can-do attitude and a hands-on approachA flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotelWhat We OfferWe offer medical, dental, and vision insurance to our full-time team members401(k) Retirement plan – MCR will match a percentage of what you invest into your retirementPaid vacation and sick timeIncentive-based bonusesThroughout your career with MCR we will ensure your success by providing training and career growth opportunities

Salary : $4 - $0

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