What are the responsibilities and job description for the Banquet Attendant position at MCR?
The Banquet Attendant at the DoubleTree by Hilton Tallahassee will be responsible for set up, breakdown, cleaning of banquet supplies, and upkeep during the event of Banquet functions in the meeting space. Additionally, this role will be responsible of general upkeep of the space.
Responsibilities:
Set up and break down event space, ensuring set up according to Banquet Event Order, guest needs are attended to, and public spaces are always tidied
Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly
Keep a clean space during events, clearing away dishes, straightening furnishings, and refreshing soiled linen
Keep a clean space post event, vacuuming floors, cleaning walls, windows, and mirrors
Keep inventory of event supplies and equipment and carefully store furnishings when not in use, promptly reporting repair and maintenance needs
Help with banquet service and attend to guest needs and special requests with prompt "can-do" courtesy
Complete final breakdown of function by cleaning and returning equipment to its proper location
Stock and maintain clean work areas, including back of house
Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens
Assist other departments when needed to ensure optimum service to guests
Upon guest request, locate and deliver material to designated location
Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor
Keep hand wash stations maintained and fully functional
Follow and ensure compliance with sanitation and cleaning procedures
Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear
Ensure clean wares are stored in appropriate areas
Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards
Serve food in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance
Additional duties as assigned by management
Requirements:
High School Diploma or equivalent
Previous customer service or hospitality experience preferred
Organizational skills and attention to detail
Excellent communication skills both written and oral
Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis
Ability to stand and exert well-paced mobility for up to four hours in length
Ability to multi-task and work in a fast-paced environment
An aptitude for self-motivation
A can-do attitude and a hands-on approach
A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
Salary : $13 - $15
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