What are the responsibilities and job description for the Dispatcher position at McRae's U.S. Mail Service, Inc.?
Job description
McRae’s is a fast-growing, family-owned company based out of West Allis, WI. Our mission is to deliver excellence in transportation services while prioritizing safety, integrity, and customer satisfaction.
FULL-TIME FREIGHT DISPATCHER
Position Purpose
Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers and phones. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available to answer any questions from drivers, help them avoid traffic jams, low bridges and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Primary Responsibilities
- Dispatchers keep track of the progress drivers make along their route by using available technology.
- Check drivers in and out of terminals and transfer the trip records into a company's files.
- Communicate with drivers daily, must handle any requests and complaints from customers/brokers.
- Calculate miles for all trucks.
- Determine travel and route times so that delivery costs can be accurately determined.
- Performs other related duties as assigned.
- Use online platforms such as DAT to find shipments for drivers.
- This is a first shift position, Monday through Friday.
- You will be working on the freight side of the business and not the mail side.
Qualifications
- High School Diploma/GED or Equivalent Experience
- 1-2 years of dispatch experience of 40 Class A drivers
- Knowledge of Department of Transportation, Hours of Service
- Intermediate to Advanced Proficiency in Microsoft Office Programs (Word/Excel/Outlook)
Schedule – Full-Time
· Monday – Friday
· First shift
Pay:
· $40,000 - $55,000 based on experience
Benefits:
- Medical
- Dental
- Vision
- Short Term Disability – paid for by company
- $50,000 Life Insurance - paid for by company
- 3% company contribution of gross wages to 401K
- Paid Holidays
- PTO
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Required)
Work Location: In person
Salary : $40,000 - $55,000