What are the responsibilities and job description for the Banquet Houseman position at Meadowood Napa Valley?
At Meadowood, gracious hospitality defines the style of service and timeless, natural beauty, the sense of place. A rich company culture inspires staff to achieve the highest service standards in hospitality.
Position Summary:
The Banquet Houseman is responsible for ensuring that all functions are set, started and serviced in accordance with standards established by Meadowood. Specific job responsibilities are listed below.
Major Responsibilities & Work Activities:
Guest Service:
- Handle special guest requests
- Review event order and take appropriate action as changes are needed
- Coordinate with Manager and Captain for special requests
Operations:
- Transportation, set up, and breakdown of banquet items for function.
- Inspect banquet areas (front and back of the house) for cleanliness, order and maintenance, before and after an event, taking corrective action when needed.
- Be knowledgeable of set up on BEO for each event.
- Check room set up against BEO to ensure set is proper
- Maintain positive communication with the kitchen, service personnel, client, and managers.
- Ensure completion of duties in a timely fashion.
- Assist in service of food and beverage as needed
- Know and follow California liquor laws, ensuring that alcohol is not served to intoxicated guests or minors.
- Avoid damage to walls, doors, and furniture when transporting equipment and furniture.
- Perform minor repairs on the equipment
- Report all equipment that needs to be repaired to the manager
- Set up and breakdown Meadowood Napa Valley audio visual equipment
- Adhere to all appearance standards of housemen Familiar with all Estate fire and safety regulations
- Assist in emergency and security procedures as directed by management and the established emergency plan
- Complete tasks and projects delegated by your supervisor and assist other departments as business volumes and staff levels demand
Personal Characteristics Required:
- Customer service oriented
- Independent thinker and doer
- Understanding of etiquette and style
- Thorough, detail oriented, organized and pro-active
- Enthusiastic and high energy
- Flexible in fast paced environment
- Team oriented
- Professional, friendly, and courteous even under stress
Education, Certifications, Licenses, Registrations:
High school diploma or equivalent
Valid California drivers license
Physical Demands of Position:
- Able to be on feet, walking for long periods of times
- Lifting of items up to 50 pounds
- Bending, squatting, kneeling and reaching for long periods of time
Working Conditions:
- Setup and breakdown of every event
- General restaurant environment, both in and out of doors
- Kitchen and staging area in close quarters Driving regularly
- Required to work weekends, holidays and special events
Meadowood is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Meadowood is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. Please let us know if you need any assistance or accommodations due to a disability.
Job Types: Full-time, Part-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- On call
- Weekend availability
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location