Revenue Operations Manager- Boise(Hybrid) or Remote, US

About Meal Ticket:

Meal Ticket is a software company based in Boise, ID that provides data-driven solutions to the foodservice supply chain market (manufacturers/suppliers, distributors and operators). Meal Ticket’s proprietary software suite is comprised of multiple products including profit optimization software (focused on complex rebate programs), a sales & marketing enablement CRM platform, foodservice tradeshow management software and various reporting solutions. In 2021, Meal Ticket acquired MarketMan, an international software organization that specializes in creating tools to help restaurant operators better manage their businesses. MarketMan’s best-in-class software suite is comprised of inventory management, purchasing and accounts payable tools. Meal Ticket is backed by Providence Strategic Growth, a leading growth equity firm located in Boston, Massachusetts.

About The Role:

We're looking for a Revenue Operations Manager to help us build a revenue strategy with metrics, infrastructure, business processes, and best practices. You will help the sales, marketing, and customer success teams maximize their sales and attainment through analytics, reporting, data streams and KPIs. You will partner with department heads for forecasting and process planning as well as their business review cadence. You are the trusted partner of the leadership team and will support the tools used to scale the sales organization.

Key responsibilities:

• Support the go-to-market teams using CRM, Subscriptions and Billing systems toward process improvement, measurement, tracking and analytics relevant to their functional areas
• Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards
• Enhance productivity by enabling the team to work smarter by simplifying processes
• Create monthly content for executive presentations and board reporting
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Find, document and implement highly creative solutions to problems using a wide range of technologies and applications
• Champion the use of technology, tools, and processes to maintain the source(s) of truth of our sales, marketing and customer success data
• Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue

Required Skills/Abilities:

• 3-5 years of experience in Sales Operations, Revenue Operations or Business Operations in high- growth SaaS or technology companies
• Strong quantitative capabilities with a passion for numbers and analytics Experience working with BI/Analytics tools
• High proficiency in Excel and/or SQL
• Strong analytical and problem-solving skills
• Curious, independent, rigorous and proactive kind of a person
• Ability to tell the story and present the results in a clear and interesting way

Education and Experience:

• Bachelor’s degree in related field required.
• At least three years of related experience required.

Benefits:

Meal Ticket offers an unlimited PTO plan and (15) company-designated paid holidays. The company also extends a “paid vacation” stipend in which an employee is reimbursed up to $2,000 for vacation expenses- this includes hotel, airfare, recreational equipment rentals, and so forth. This amount is prorated for the first year of employment based on the time of service that the vacation request is made. The company will provide employees with the opportunity to participate in the standard benefits plan currently available to all Meal Ticket employees. The company also offers medical and dental plans, along with a 401(k) plan. You will be able to enroll in these health benefits on the first day of employment. The Meal Ticket office in Boise Idaho is located adjacent to the Boise River Greenbelt, which is a 25-mile-long bicycle and pedestrian path & links over 850 acres of parks and natural areas along the Boise River. We have an office in NYC & offer remote/hybrid options for many positions.