Sr Administrative Support Assistant

Mecklenburg County
Mecklenburg, NC Full Time
POSTED ON 8/28/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Sr Administrative Support Assistant position at Mecklenburg County?

Salary Range: $41,413 - $54,353

This is a non-exempt position. Pay rates are based on education, skill, experience level and internal equity.

Follow Your Calling, Find Your Career

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. The County Manager’s Office is responsible for executing the policy decisions of the Board of County Commissioners and leading the County organization by overseeing the administration of County departments. If you enjoy working with the public and are looking for a career where your work is

important to the community, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

Position Summary

Perform progressively responsible administrative, clerical, and technical work. This position, under minimal supervision, is responsible for advanced administrative functions of variety and specialization in the Clerk’s Office. This position reports to the Clerk to the Board of County Commissioners.

Essential Functions

  • Provide administrative support to internal departmental staff
  • Listen to recordings and transcribe those recordings to text files
  • Ensure accuracy of the transcribed text
  • Understand details of required formatting and notation
  • Complete transcriptions in a timely manner, reviewing grammar, punctuation, and spelling prior to submission to the Clerk for final review
  • Maintain supply levels and ordering stock
  • Use computers for various operations such as database management
  • Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need/issue presented
  • Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
  • Respond to inquiries and resolves administrative issues that may arise
  • Prepare written correspondence such as memos, emails, presentations, forms, and other documents
  • Provide back-up clerical support within division

Minimum Qualifications

Experience: Minimum of four years of administrative experience

Education: High School Diploma or equivalent

Combination of relevant education and relevant experience accepted: Yes

Licenses and Certifications

May require a valid North Carolina or South Carolina Driver's License

Notary or able to obtain within one (1) year of hire

Knowledge, Skills And Abilities

Knowledge of

  • Administrative and clerical procedures and systems using various computer operations, managing files and records
  • Principles and processes for providing customer and employee services
  • Ability to type quickly and accurately while proofreading
  • Excellent grammar, spelling, and punctuation skills
  • Excellent verbal communication, listening, and computer skills
  • Ability to work independently and meet deadlines
  • Ability to work with a variety of people and personalities
  • Familiarity with Microsoft Windows operating system
  • Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Skills

  • Customer service
  • Coordination and organization
  • Judgement and decision making
  • Time management

Abilities

  • Adaptability: Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
  • Building Trust: Interacting with others in a way that gives them confidence in one’s intentions
  • and those of the organization
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
  • Customer Focus: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
  • Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
  • Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
  • Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization

Computer Skills

  • Data entry
  • Intermediate use in various computer applications.
  • Proficient in various computer applications including Microsoft Office Suite

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Salary : $41,413 - $54,353

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