Network Administrator

About Us

MTI America is a health solutions company located in sunny Fort Lauderdale. As a leader in the Worker's compensation industry, our team of dedicated professionals seamlessly coordinates and delivers our ancillary product and service offerings.

Passion for people is at the core of everything we do, and we understand the impact of empathy in healthcare. As a company built on lasting relationships, we utilize our network of providers to consistently deliver compelling customer-centric solutions from transport to language and medical services. Nationwide!

The MTI family has a strong passion for efficiency, customer care, and our people. We love what we do, we strive to be the best, and we are thrilled to serve our customers. We strongly believe that our culturally diverse teams of overly ambitious people are what makes our company a great place to work. We value our employees as much as we do our customers and offer a supportive environment complete with competitive compensation, benefits, and growth opportunities.

At MTI America, you will have a significant impact on the quality of care our patients receive. Your service will directly impact injured workers and their quality of life.

The ideal Network Administrator

has excellent interpersonal skills with positive attitude and maximum discretion with experience in system administration of workstations, servers, and security with emphasis on Active Directory

You'll receive

• Competitive compensation
• Generous paid time off structure
• Exceptional growth opportunities centered around a hire from within philosophy
• Competitive benefits packages with low deductibles and a 75 -100% employer contribution
• Short and long-term disability, basic life, and accidental death and dismemberment insurance
• 401(k) retirement savings plan with company matching
• The opportunity to work on a dynamic, collaborative, and supportive team

Your core responsibilities

• Responsible for the day-to-day operation of the Local Networks and Active Directory.
• Mentors and supervises Helpdesk Technicians with computer and network troubleshooting techniques.
• Monitors and prioritizes helpdesk tickets and ensures issues and requests are addressed in a timely manner.
• Collaborates with the IT Team to plan, design, document, and implement various systems including desktop and laptop computers, servers, network equipment, telephone systems, disaster recovery and data backups, and co-locations.
• Monitors usage to ensure security of data and access privileges.
• Maintains Active Directory user accounts and group policies to ensure security, efficiency, and accuracy.
• Monitors, plans, and coordinates the distribution of client/server software and service packs.
• Performs on-site and remote technical support to all computer users as required.
• Monitors and maintains copiers and printers.
• Maintains excellent communication with the management team on all tasks and projects to build and sustain a positive, cross-functional team rapport.
• Creates and/or maintains technical documentation including network diagrams.
• Provides emergency on-call support on a rotating schedule.
• Supports Video Conferencing for all offices in the MTI America Network.
• Installs and tests computers and related network hardware.
• Assists in developing and coordinating future network replacement/growth plans.
• Performs ongoing network and server production, configuration, maintenance, and management
• Manages anti-virus server, monitoring and reporting on updates and statistics on server and workstations.
• Other duties as assigned.

You're a great fit if you

• Can perform the essential job functions with or without reasonable accommodation
• Have a passion for healthcare, helping others, and customer service
• Communicate clearly and professionally both verbally and in writing
• Thrive in a fast-paced, highly detailed environment with minimal supervision
• Work as a team player with strong organizational skills and the ability to prioritize
• Demonstrate high computer proficiency and can comfortably learn new processes

Minimum must-haves

• High School Diploma or equivalent required.
• Microsoft Certified Solutions Expert (MCSE) a plus.
• 3 years’ experience involving work in system administration of workstations, servers, and security with emphasis on Active Directory.
• Office365 Administration.
• Excellent interpersonal skills with positive attitude and maximum discretion.
• Excellent verbal and written communication skills.
• Outstanding organizational and time management skills.
• Dependable, responds to management direction, and ability to adjust to constant change.

Additional items to note

• The job description highlights the most critical responsibilities of the role and is not all-inclusive. As MTI America evolves to meet business needs, there may be additional requirements, duties, and qualifications for this job.
• MTI America is proud to be an equal opportunity employer committed to diversity and inclusion. MTI America prohibits discrimination and harassment of any kind. MTI America takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, and all other legally protected statuses.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Individuals may need to sit, stand, and walk as needed. Reaching above shoulder heights, below the waist, or lifting up to 5 pounds may be required.
• The job is primarily active for roles in the field; the employee is regularly mobile and must utilize transportation (such as driving), sit, and use hands and fingers to speak and hear.
• The ability to hear, see and speak is necessary for this role.
• Our offices utilize fluorescent lighting, and the noise level is moderate. For the most part, ambient room temperatures, lighting, and traditional office equipment as found in a typical office.