Communication specialist

Salary :

$2,751.00 - $3,144.75 Biweekly

Location : Juneau, AK

Juneau, AK

Job Type : Full Time

Full Time

Job Number : 43233

43233

Department : Administration

Administration

Division :

Office of Information Technology

Opening Date : 12 / 08 / 2023

12 / 08 / 2023

Closing Date :

2 / 27 / 2024 5 : 00 PM Alaska

Division :

Office of Information Technology

Position Open To : All Applicants

All Applicants

Bargaining Unit : General Government

General Government

Range : 19 / 21

19 / 21

Job Description

RECRUITMENT EXTENSION NOTICE

The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.

This position is flexibly staffed. The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies.

If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience. It is recommended that you apply for all levels if you are qualified.

What You Will Be Doing : As part of the Department of Administration, Office of Information Technology, Operations Network / Telecommunication Team, this position is part of a statewide effort that supports the State of Alaska voice, video, data center, demilitarized zone (DMZ) and networking infrastructure across the State of Alaska.

This position will help plan, implement, and maintain complex converged telecommunications voice / data networks, troubleshoot network and security issues.

Build on your Cisco skills and participate in the planning, building, and maintenance of the State of Alaska's networks. Your role will provide and maintain the health and security of the network, research and evaluate new technologies as they pertain to the needs of the State of Alaska, and plan for implementation of services that improve these telecommunications for the State of Alaska.

Our Organization, Mission, and Culture : To provide and maintain the highest quality of Telecommunications services, consisting of the transport network infrastructure and supporting equipment for voice, video and data connectivity for the State of Alaska, to all executive branches of Alaska government and emergency responder agencies within the State of Alaska.

To provide and maintain the health and security of the network. To research and evaluate new technologies as they pertain to the needs of the State of Alaska.

To plan and implement services that improve Telecommunications for the State of Alaska.

The Benefits of Joining Our Team : We offer a dynamic, highly cohesive team, partnering to share knowledge with a focus on new skills development, and a willingness to help each other.

Our mission is to provide and maintain the highest quality of telecommunications services, consisting of the transport network infrastructure and supporting equipment for voice, video and data connectivity for the executive branches of State of Alaska and emergency responder agencies.

The Network Engineer / Data Communication Specialist 1 / 2 position plays a vital role in ensuring the success of Telecommunication / Network services to provide the services to the State of Alaska.

The Working Environment You Can Expect : Daily work consists of planning, implement, and maintain complex converged telecommunications and central site build-outs of data, voice and video networks.

On occasion those project hours take longer than a standard workweek and we offer a flextime plan as a secondary leave resource for use according to the bargaining unit contract outline.

OIT also offers a hybrid telework-friendly environment.

Who We Are Looking For : The person we are looking for to fill this position will encapsulate the following desired competencies to contribute to the success of the Network / Telecommunication Team :

Experience with Firewalls, Cisco IOS, IOS XE and NX-OS operating systemsDesire & Aptitude to learn new skillsManage multiple technical projects while in a cross-functional team environment.

Technically savvy with a great team attitudeSpecial Note :

Employment with the Office of Information Technology is contingent upon successfully completing and maintaining an Alaska Public Safety Information Network (APSIN) background check and security clearance conducted by the Department of Public Safety.

Fingerprinting is required. (per SOA ISP-131)

Valid driver's license is desired.

Interview questions will be technical in nature and are accompanied by an assessment exercise which (both) will be used to determine knowledge / skill / abilities as it relates to the position.

Candidates must be able to share in team rotation of 24x7x365 Coordinator 1 dispatch role.If this sounds like your skill set, or one you would like to develop, please submit an application through Workplace Alaska.

To view the general description and example of duties for the position please go to the following link :

https : / / www.governmentjobs.com / careers / Alaska / classspecs

Minimum Qualifications

• Data Communications Specialist 1Four years of data processing, communication, and / or network experience performing any combination of equipment operation, installation, and repair;
• end-user support, diagnosis, and resolution; network planning, design, modification, implementation, security, and administration;

and / or communications programming using Transmission Control Protocol / Internet Protocol (TCP / IP) and routing protocols, such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Protocol (EIGRP), or similar.

Two years of this experience must have been performed at the full-proficiency, professional level.

Substitution : Specific certifications such as Cisco Certified Networking Associate (CCNA), Cisco Certified Network Professional Program (CCNP), Cisco Certified Internetwork Expert (CCIE), Certified Novel Engineer (CNE), Microsoft Certified Systems Designer (MCSE), Integrated Communication Systems (ICS), Linux Professional Institute (LPI), Accredited Systems Engineer (ASE), Registered Communications Distribution Engineer (RCDD) or Global Information Assurance Certification (GIAC) may substitute for two years of this experience.

Post-secondary education from an accredited college in any combination of the fields of electrical engineering, electronics technology, computer science, and / or communications engineering may be used as an equivalent for up to four years of the required experience (2.

67 semester / 4 quarter hours 1 month of experience).

Special Note : Some positions in this job class may require a background investigation, including fingerprinting.

Data Communications Specialist 2One year of experience as a Data Communications Specialist 1, Systems Programmer 1, or Communications Engineer 1 with the State of Alaska or the equivalent elsewhere.

• ORTwo years as a Microcomputer / Network Specialist 2 with the State of Alaska or the equivalent elsewhere.ORSix years of data processing, communication, and / or network experience performing any combination of equipment operation, installation, and repair;
• end-user support, diagnosis, and resolution; network planning, design, modification, implementation, security, and administration;

and / or communications programming using Transmission Control Protocol / Internet Protocol (TCP / IP) and routing protocols, such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Enhanced Interior Gateway Protocol (EIGRP), or similar.

Substitution : Specific certifications such as Cisco Certified Networking Associate (CCNA), Cisco Certified Network Professional Program (CCNP), Cisco Certified Internetwork Expert (CCIE), Certified Novel Engineer (CNE), Microsoft Certified Systems Designer (MCSE), Integrated Communication Systems (ICS), Linux Professional Institute (LPI), Accredited Systems Engineer (ASE), Registered Communications Distribution Engineer (RCDD) or Global Information Assurance Certification (GIAC) may substitute for two years of experience that is not specific to that of the Data Communications Specialist 1, Systems Programmer 1, or Communications Engineer 1 with the State of Alaska or the equivalent elsewhere.

Post-secondary education from an accredited college in any combination of the fields of electrical engineering, electronics technology, computer science, and / or communications engineering may be used as an equivalent for up to four years of the required experience (2.

67 semester / 4 quarter hours 1 month of experience) that is not specific to that of the Data Communications Specialist 1, Systems Programmer 1, or Communications Engineer 1 with the State of Alaska or the equivalent elsewhere.

Special Note :

Some positions in this job class may require a background investigation, including fingerprinting.Additional Required Information

At time of interview, please provide the following :

Three (3) professional references and current contact numbers, including two (2) current or former supervisors;Copies of your two (2) most recent employment performance evaluations if available;

A copy of academic transcripts (unofficial are okay, please ensure that the institution name / URL is listed on the transcripts) to verify that you meet the minimum qualifications.

if not provided, transcripts will be required prior to appointment.Writing Sample Required : A cover letter is not required to apply, but you must provide a writing sample.

Examples of a writing sample can be a research paper, an article or blog post, written instructions, etc. Writing samples will be evaluated on communication ability for technical and non-technical topics, whether it clearly documents and identifies the problem and resolution, and whether it is detailed and well organized.

Failure to provide a writing sample may prevent you from moving forward in the evaluation process.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

APSIN CLEARANCE :

Due to the nature of the work of the Office of Information Technology and access to APSIN at the workplace, the individual who is selected for this position will be required to pass a background investigation and may be re-fingerprinted.

Full disclosure of ALL past criminal convictions (both misdemeanor and felony including suspended impositions of sentence) at the time of application is required.

Convictions may lead to disqualification due to the requirements necessary to access these systems.

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS : For your application to be evaluated you must answer the Supplemental Questions.

FLEXIBLY STAFFED : This position is flexibly staffed. The level of the job offer will be based on the selected candidate's credibly possessed and proven competencies.

If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

EDUCATION : If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.

Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION : Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.

S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE : If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time.

Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE : Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE : You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application.

If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply.

Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here :

MULTIPLE VACANCIES : This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.

Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT : The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY : Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at : P.

O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE : If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.

com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE : Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.

Requests for information may also be emailed to

For applicant password assistance please visit : Contact Information

For specific information in reference to the position, please contact the hiring manager :

Kyle Davison,

Systems Programmer 3

Phone : 907-451-5259

Careers with the State of Alaska offer MANY benefits

The following information describes

typical

benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

Health insurance, which includes employer contributions toward medical / vision / dental

The following employee groups are under AlaskaCare Benefits administered by the State : See for additional information.

AVTECConfidentialCorrectional OfficersMarine EngineersMt. Edgecumbe TeachersSupervisoryUnlicensed Vessel Personnel / Inland Boatman's UnionExempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

General GovernmentLabor, Trades and CraftsPublic Safety Employees AssociationMasters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

Group-based insurance premiums for

Term life (employee, spouse or qualified same sex partner, and dependents)Long-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

Membership in the Public Employees Retirement System (PERS) / Teachers' Retirement System (TRS)Matching employer contribution into a defined contribution program (new employees)Employer contribution into a defined benefit or defined contribution program (current employees)Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social SecurityOption to enroll in the Alaska Deferred Compensation ProgramNote : The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits

Personal leave with an accrual rate increase based on time servedEleven paid holidays a year

What is your experience level with Data Center Networking?

Expert - Have participated in a team / group that has managed / configured data center networking equipment. Continued to support / manage the equipment for more than 2 years.

Intermediate - Have participated in a team / group that has managed / configured data center networking equipment. Continued to support / manage the equipment for fewer then 2 years.

Basic - Aware of the system but have not physically deployed / configured devices, may use the monitoring of the systems or calls upon other resources / 3rd party to manage systems.

None - I don't have enough experience to meet the Basic Level

What is your experience level with DMZ / Firewall network / environment?

Expert - Have participated in a team / group that has managed / configured DMZ / Firewall networking equipment. Continued to support / manage the equipment for more than 2 years.

Intermediate - Have participated in a team / group that has managed / configured DMZ / Firewall networking equipment. Continued to support / manage the equipment for fewer than 2 years.

Basic - Aware of the system but have not physically deployed / configured devices, may use the monitoring of the systems or calls upon other resources / 3rd party to manage systems.

None - I don't have enough experience to meet the Basic Level

What is your level of experience with troubleshooting network problems?

Expert - Lead resource in troubleshooting system issues. Describe specifically the number of years working at troubleshooting network issues within a large MAN (metropolitan area network) or large systems on a enterprise level.

Discussion of leadership during the troubleshooting. Specific on the environment, instruments used for troubleshooting, may discuss ways of effective communication while troubleshooting issues.

Intermediate - Identification of the network issue, perform defined steps to determine lead engineer may need to be called in for higher level troubleshooting.

Work on contributing systems to define issues within the system.Basic - uses notification systems to determine an issue, and performs call-out duties to high engineering to troubleshoot and resolve.

Send notification of issues, continued notification, and notification of resolved issues.None - I do not have enough experience to meet the Basic level.

This position will be flexibly staffed as a Data Communications Specialist 1 / 2. Please indicate which level(s) you are applying for.

Data Communications Specialist 1 (Range : 19)Data Communications Specialist 2 (Range : 21)Both

Required Question

Last updated : 2024-02-22