Service writer

At RumbleOn, the country’s leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!Rattlesnake Harley Davidson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!ResponsibilitiesSchedule appointments for repair, maintenance, recall workGreet customers, inspect their motorcycles, and answer questionsDocument problems with Motorcycles and clearly describe them on the Repair OrderNotify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notifiedAdvise customers on necessary / suggested services and costOffer additional services and products, including special promotionsReview Repair Orders in progress to ensure quality and timelinessFollow the status of a customer's powersports vehicle from service bay entry through the completion of workCommunicate any changes in timeline, repairs, or cost to the customerUpon completion of work, review the work order with the customerMaintain current technical qualifications by completing all training programs assigned by the Service ManagerOther duties as assignedRequirements1 years of Powersports or Automotive Dealership service experience1 years Commission Based customer-facing sales experience (preferred)Excellent customer service, verbal and written communication skillsA positive attitude, good work ethic, and professional appearancePleasant, energetic, conscientious, and dependable personalityAbility to multi-task in a fast-paced environmentValid driver's license and a good driving recordMotorcycle Endorsement preferredMust pass a pre-employment background check, MVR, and drug screenBenefitsWhat RumbleOn / RideNow / Rattlesnake Harley Davidson Offers You : A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus.

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)Life and disability insuranceGenerous Vacation / PTO PlanEmployee discounts on purchasesDedicated leadership team who supports and cares for employeesThe opportunity for growth and a solid long term career.

Last updated : 2024-05-22