Description:
Location: Hybrid - Austin, TX
Reports to: Professional Medical Solutions Director
Direct Reports: None
FLSA: Hourly, Non-Exempt
General Summary: Create and review draft physician reports including summaries of records, answer medical review case questions, and prepare documents for testimony.
Essential Functions
- Sorts and reviews medical records
- Creates draft physician reports to include summaries of records
- Reviews physician reports for clarity and accuracy, providing edits to reviewing physician
- Make necessary edits to physician reports per the reviewing physician’s request
- Additional duties, responsibilities and projects as assigned
Work Environment
This job operates in a professional office environment. This is largely a sedentary role. The role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The position requires the ability to occasionally lift office products and supplies, up to ten (10) pounds.
Travel
Travel is not required for this position.
Requirements:
Competencies
- Problem-Solving - Resolves problems by identifying the information needed, considering multiple sides of the issue, and creating a logical approach for an appropriate solution.
- Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Analytical - Uses a logical reasoning process to break down and work through a situation, data, or problem to arrive at an outcome.
- Communication - Actively listens and provides regular, consistent, and meaningful information and expresses the message effectively by organizing and delivering information appropriately.
- Customer Service - Commitment to delivering high quality service by adjusting priorities, anticipating next steps, meeting client needs, and continuously striving to ensure their satisfaction.
- Organization - Determines priorities, schedules activities allocating and using resources effectively and efficiently.
- Detail-Oriented - Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved with the ability to verify the correctness or error in each individual part of procedure.
- Time Management - Manages time by prioritizing ad organizing workload to achieve maximum productivity and adjusting as situations change.
- Flexibility - Open to new ideas, a fast-paced and often-changing environment, and new information or assignments. Changes methods of approach when necessary to achieve a goal.
- Teamwork - Promotes and facilitates cooperation and commitment within a team and across teams to achieve goals and deliverables.
- Positive Attitude - Has a willingness to learn with a “can-do” mindset.
- Discretion - Is able to be discreet and maintain the security of customer and company information.
Required Experience
- Solid understanding of medical terminology.
- Demonstrated experience communicating effectively and providing expert-level customer service.
- Demonstrated skill in writing; must be able to pass test in writing a medical summary.
- Excellent typing skills (55 wpm required).
- Proficiency in Microsoft suite.
- Previous experience training others desirable, but not required.
Education
- A high school diploma or equivalent.
Equal opportunity
Medical Equation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Disclaimer:
This job description does not necessarily include every responsibility, requirement, skill, or working condition associated with this role. This description is intended to reflect the role currently and management will revise the role, as needed, and may require that different tasks be performed, in order to meet the needs of the business.