What are the responsibilities and job description for the Order Validation Specialist position at Medical Service Company?
MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and
respiratory provider that's been in business for 70 years!
MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023!
MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of
2021 - HME Provider of the Year!
We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
- Competitive Pay
- Advancement Opportunities
- Medical, Dental & Vision Insurance
- HSA Account w/Company Contribution
- Pet Insurance
- Company provided Life and AD&D insurance
- Short-Term and Long-Term Disability
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program
- DEI&B Program
- Social Recognition Program
- Employee Engagement Opportunities
- CALM App
- 401k (with a matching program) / Roth IRA
- Company Discounts
- Payactiv/On-Demand Pay
- Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
Order Validation Specialist monitor and improve processes relative to the quality, accuracy, and timeliness of the reimbursement information requirements of order processing activities.
Responsibilities and Duties:
- Perform final review of orders and supporting documentation to qualify for release and bill
- Monitor the accuracy of qualified sales orders and provide feedback to management
- Task non-qualifying orders within Brightree back to the responsible party and effectively communicate reason for send-back
- Log initial PARs and CMNs as part of initial paperwork if they are available at the time of order validation
- Communicate and report error trends for the purposes of training as well as recommendations for system configuration changes to improve process and quality input/output.
- Confirmation of all complete orders with a goal of within 24 hours of delivery.
- Other duties as assigned.
Qualifications:
Education: Graduate of an accredited high school or GED equivalence.
Experience/Knowledge/Skills/Physical Requirements:
Education: Graduate of an accredited high school or GED equivalence.
Experience/Knowledge/Skills/Physical Requirements:
- Strong Medicare, Medicaid & Commercial Payer HME CMN experience (2 yr min)
- Experience in HME/DME referral intake and/or billing preferred
- Ability to understand reimbursement implications due to industry changes.
- Strong verbal and written communication skills.
- TEAM Player with excellent interpersonal and organizational skills
- Extensive computer use requiring strong typing ability
- Brightree experience a plus
- Strong telephone skills
** Starting no less than $16.70/hr
Salary : $17
Customer Order Processor
Famous Supply -
Akron, OH
Warehouse order picker
PrideStaff -
Hudson, OH
Repair Order Dispatcher
Valley Truck Centers -
Cuyahoga Falls, OH
