Medical Practice Manager

Position Summary

Responsible for running the day-to-day activities of medical practice. Plans, develops, implements, and evaluates objectives to produce a smooth-running office with optimum revenue production. Acts as a liaison for physician(s), staff, and Administration.

Position Responsibilities

• Plans, develops, organizes, implements, evaluates pharmacy medications, and directs the medical practice’s daily operations to maximize opportunities for growth and income.
• Assures that policies and procedures regarding medical records, accounts receivable, inventory, licenses, personnel, and property management are properly carried out.
• Assures that on the job, in-service training, and orientation are conducted at the office or at Training for new and previous employees as needed.
• Supervise, recruits and selects competent clerical, professional and auxiliary personnel.
• Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, and a calm environment throughout the practice.
• Interacts effectively with patients and other members of the organization to maintain good public relations.
• Manages scheduling for personnel staffing for adequate coverage for any absences.
• Ensures that the following functions are performed: time punch approval, employee evaluations and counseling to Human Resources, oversees ordering of medical supplies/drugs, maintenance, and repairs of office, and prepares purchase orders and invoices for payment to accounts payable.
• Follows the Quarterly ASP Payment Oncology Report
• Ensures necessary financial information and monthly management reports are supplied to physicians from the Revenue Cycle Management and Administration.
• Assists physicians and employees when needed.
• Other duties as assigned.

Position Requirements

• High School diploma or equivalent.
• 2-5 years supervisor or management experience in a hematology/oncology setting with medical terminology, medical insurance billing and computer experience preferred.
• Knowledge of insurance carrier payment policies, practices, and amounts.
• Knowledge of Athena, CPT, ICD-10 codes, and CMS Drug Pricing is a plus.
• Excellent oral and written organizational skills, with ability to be flexible and deal effectively with staff, physicians, and patients.
• Must be able to delegate workloads.
• Handles interruptions and unpredictable situations.
• Must show good judgment regarding confidentiality policy.
• Knowledge of applicable data privacy practices and laws.
• Able to manage multiple concurrent tasks.
• Flexible to handle unexpected daily challenges
• Strong written and verbal communication skills
• Basic computer operating skills.
• Able to use 10 keys by touch.

Physical Requirements: Must be able to walk, stand and sit intermittently. On occasions, be able to help properly move a patient. Be able to lift to 30 pounds. May need to push or pull medical equipment. May have to stoop, bend knees and/or reach. Must be able to use the keyboard on a computer. Phone work required.

Personal Qualities:

Develops and maintains good relationships with co-workers. Must be able to develop a kind and patient rapport with the physician’s patients. Demonstrates good judgment when dealing with sensitive issues. Supports organizational and departmental goals. Contributes important information. Must dress appropriately for position. Maintains a high degree of dependability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• supervisor or management experience in a hematology/oncology: 2 years (Required)
• Athenahealth: 1 year (Required)
• Medical Office Management: 2 years (Required)

Ability to Relocate:

• Atlantis, FL: Relocate before starting work (Required)

Work Location: In person