Community Health Worker (Washington DC)
The Community Health Worker (CHW) or Community Support Specialist (CSS) will serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. This involves collaboration and continuous partnership with client's staff, primary care practices practitioners & staff, their patients and their families/caregivers, clinic/hospital/ specialty providers, and community resources -- in a patient-centered collaborative care environment. The CHW will build individual and community capacity by increasing patient engagement, assessing social determinates of health, connecting to resources and perform activities such as outreach, community education, informal counseling, social support, and advocacy. The Lead Care Manager will provide clinical supervision and oversight of the CHW.
This is a staffing position and will report to the assigned Clinical Care Manager.
Responsibilities & competencies
QUALIFICATIONS
In addition to the above qualifications the successful incumbent is expected to consistently demonstrate:
REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work is generally performed remotely or within the office environment, with standard office equipment available. While performing the duties of this job, the CHW is regularly required to talk or hear, stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The CHW frequently lifts and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The CHW is expected to complete onsite visits with patients by driving to their homes, physician offices, and other healthcare facilities. The CHW is required to document client-related activities and conversations on their laptop in our client database within 48 hours of the client interaction. Work may be performed at the client site and/or Medicalincs offices. Travel will be required. Work is mostly sedentary in nature but may require occasional standing and walking. Lighting and temperature must adequate, with no hazardous or unpleasant conditions caused by noise, dust, etc. Must have good vision and be able to read, write, and communicate fluently in English. Occasional working overtime may be required to meet project deadlines.
ABOUT MEDICALINCS
Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings, and return on investment for our clients. Medicalincs is was launched in 2017. We are located at Silver Spring, Maryland, and serve the Maryland, District of Columbia, and Virginia regions.
Medicalincs has a Care Transformation Organization (CTO) known as Healthlincs www.healthlincs.org and we provide direct care management support for primary care practices participating in the Maryland Primary Care Program.
OUR MISSION: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually-improved care delivery that preserves & saves lives!
OUR PHILOSOPHY: To make a difference, you need to be THICK - Trusted, Hearty, Innovative, Committed, & Kaizen!
Medicalincs brings a unique understanding of healthcare delivery systems across healthcare settings & payer groups; and in-depth experience applying strategic fusion of clinical, business, and technical expertise -- to drive comprehensive and tried-and-true lasting solutions to advance networks and population health management. Our areas of expertise include: Managed Care & Care Value | Care Delivery Model Transformation Implementation | Quality Improvement & Patient Safety | Program Management & Change Management | Program Evaluation & Data Analytics | Organizational Development & Strategic Planning.
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