What are the responsibilities and job description for the Project Manager position at Medicus IT?
Project Coordinator
Overview
The Project Coordinator manages coordination between technical and operation departments to ensure accurate allocation of resources, equipment, meetings, and any other additional information, related to the execution of professional service projects. Ultimately ensuring project completions are timely, within budget and exceed client expectations and standards.
The Project Coordinator manages coordination between technical and operation departments to ensure accurate allocation of resources, equipment, meetings, and any other additional information, related to the execution of professional service projects. Ultimately ensuring project completions are timely, within budget and exceed client expectations and standards.
Medicus IT is honored to be named to the following:
- ChannelE2E #2 Top Healthcare Focused MSPs (2017 – 2021)
- ChannelE2E Top 100 Vertical Market MSPs (2017 – 2021)
- Datto ‘Blue’ Partner Status (2017 - 2021)
- Inc 500|5000 Fastest Growing Private Companies in America (2016 – 2021)
- Atlanta’s Best and Brightest Companies to Work For (2017 - 2021)
- National Best & Brightest Companies to Work For (2017 - 2021)
- MSPmentor Top 501 Managed Services Providers – Worldwide (2017 - 2021)
In addition to being a best company to work for, Medicus IT offers incredible benefits that go unmatched!
- 401k with Company Match
- Annual Bonus Plan
- Medical, Vision & Dental Insurance
- Short-Term & Long-Term Disability Insurance
- Basic Life Insurance
- Accidental Death & Dismemberment (AD&D) Insurance
- Optional Supplemental Insurance
- Paid Holidays
- 14 days PTO (Including Birthday PTO!)
- Fully Customized Development/Growth Plans
- Certification Reimbursements
- Monthly employee appreciation events
- Fully stocked breakroom
Job Description
Role and Responsibilities
Role and Responsibilities
- Maintains and monitors project plans, project schedules, work hours, budgets and expenditures
- Creates and maintains templates for common project types
- Organizes, prepares for, executes, documents and follows up on important actions and decisions from meetings
- Ensures projects are completed on time and within scope
- Predicts project scope changes and works with stakeholders to approve change orders
- Ensures projects adhere to defined policies and procedures and all documentation is maintained appropriately
- Assesses project risks and issues, provides solutions where applicable
- Ensure stakeholder expectations are managed towards the best outcomes possible
- Create a project management calendar for fulfilling each goal and objective
- Conduct Lessons Learned Meetings and documents findings, presents to management
- Communicates project statuses openly and often to clients to ensure clients are up to date on project
- Tracks and reports upon project profitability
- All other duties assigned
Qualifications and Education Requirements
- Bachelor’s degree in business or related field of study
- PMI or CAPM Training
- MSP specific experience desired (ConnectWise experience preferred)
- 3-5 years’ experience in IT related field
- Ability to work effectively both independently and as part of a team
- Experience using computers for a variety of tasks
- Competency in Microsoft applications including Word, Excel, Project and Outlook
- Ability to work on tight deadlines
- Alignment with Medicus IT’s core values of Doing the Right Thing, Taking Ownership and Delivering Results, Cultivating Positivity and Encouraging Improvement and Innovation
- Must be able to sit prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 35-50 pounds at times
Additional Notes
- Communications - Verbal: Listens and repeats back for clarification; Communicates in understanding manner; Adapts tone and style to individual; Communicates clearly with all audiences; Demonstrates effective presentation skills; Presents persuasively when appropriate
- Communications - Written: Writes in an understandable manner; Communicates clearly and efficiently; Adapts writing style to audience; Checks work for spelling and grammar; Incorporates numerical data effectively; Formats documents for quick review
- Business Ethics: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values
- Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit
- Time Management: Plans how to achieve key priorities weekly; Reviews results of time plans weekly; Schedules time realistically; Achieves key priorities daily; Balances personal and professional objectives
- Maintains a good attitude and reduces stress in stressful situations
- Maintains and advocates for a high degree of professionalism when dealing with vendors, clients and internal stakeholders
- Ability to work with limited supervision and direction
- Successful completion of designated certifications
- Deal with frustrated customers from a non-technical perspective while having the knowledge to properly handle a multitude of situations
- Self-motivated with the ability to work in a fast moving and fluid environment
- Understanding of support tools, techniques, and how technology is used to provide IT services
Medicus IT is an equal opportunity employer and complies with all Federal and State laws, regulations, executive orders, and mandates – including the OSHA mandate, implemented on 1/10/2022, requiring either (a) COVID-19 proof of vaccination or (b) non-vaccinated weekly testing and mask requirement.
As a healthcare specific MSP, many of Medicus IT clients have more robust vaccination requirements than our internal policies. As our clients update their COVID-19 policies, some job roles may be required to meet client vaccination requirements.
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