Location: Little Rock, AR Remote Location: # of openings: 1 Department: Employment duration: Full time Exemption Status: Exempt Relocation Assistance: N/A Added to system: 9/28/23 12:20 PM Job Code: 2520.230928.8379

Description

Deputy Account Manager (Arkansas)

$68,860 - $92,100 - $115,340

“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”

This position is not eligible for Sponsorship.

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!

Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.

At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!

The Scoop:

This position is responsible for leading and managing all operational aspects of servicing and retaining clients. This position is also responsible for managing the transition of new business into MedImpact effectively, accurately and timely.

What You Get To Do: include the following. Other duties may be assigned.

• Helps plan and executive client’s projects from start to finish
• Conducts research and analysis to inform clients’ strategies
• Monitors progress of all projects and budgets and submits reports
• Develops, builds, and maintains solid client business relationships beginning with a positive on- boarding experience and continuing throughout the life cycle of the client, including clear rules of engagement, orientation and adherence to MedImpact processes and services, communication of client commitments and expectations to internal partners, and successful management of the client’s day-to-day operations
• Ensures appropriate levels of service and operational support by understanding and championing clients’ operating requirements throughout the organization
• Proactively maintains and improves upon service performance levels and works across the organization to expeditiously resolve issues, escalate service recovery efforts, provide timely feedback to internal and external customers and raise customer satisfaction levels
• Utilizes project management skills to track milestones and deliverables, timely recognition/notification of risk indicators and provide regular status updates to Leadership internally/externally
• Understands, documents, and communicates clients’ technical and service specifications across the organization
• Provides regular feedback to management team regarding client requirement status and business development opportunities to improve operational efficiencies

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

For consideration candidates will need:

• Bachelor's Degree; four years; experience may substitute for the bachelor’s degree
• Five (5) years' experience, demonstrated by increasing responsibility.
• One (1) year experience in team leading role
• Two (2) years' experience in a role managing at least four people

Computer Skills

Advanced skill set in MS Office; Word, Excel, PowerPoint, Project and Outlook. Intermediate to advanced knowledge in Visio. Experience as a user of multiple business software applications is required.

Certificates, Licenses, Registrations

Specific duties may require that the individuals filling supervisory positions possess valid professional certification and/or license(s) pursuant to Arkansas law.

Other Skills and Abilities

• Must be exceptionally consultative face to face with clients
• Excellent organization, written and verbal communication skills
• Good business acumen and understanding of the business processes of PBM services
• Good decision-making skills, including expert problem-solving skills, problem analysis and discernment under pressure
• Good planning, organizing, prioritizing, negotiating, team building, and leadership capabilities
• Demonstrated ability to positively interact with clients at all levels of their organization
• Demonstrated accountability for achieving service commitments and ability to deliver results under tight timelines

Travel

This position requires domestic travel of up to 30% of the time.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

This position is eligible for Employee Referral Bonus at Level I

To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.