Job Posting for Business Office Assoc MAS at medstar
MedStar Endoscopy Center in Silver Spring is looking
for a full-time Business Office Associate. This position is Monday – Friday from
6:30AM - 3:00PM. This role acts as a multi-functional
associate within the Business Office operations of the facility to cover such
functions as reception, surgical posting, medical records, pre-op call
assistance or pre-admission duties, and financial verification. MedStar Ambulatory
Services is committed to providing world-class, compassionate care to every
patient, every time, at every touch point. All associates are accountable for
their role in meeting patient experience standards.
Primary Duties Establishes, implements, and monitors operational
procedures to achieve compliance with applicable state and federal
legislation, and regulatory agency guidelines. Measures facility
compliance with standard safety requirements and suggests corrective action
if needed. Maintains a safe physical environment for clients and staff. In Medical Records role: Reviews and organizes charts
for completion daily and forward to Coder for coding. Prints op-reports
for physician review and signature daily. Files charts and lock in cabinet
at close of business each day. Logs path reports in charts daily. Runs
reports monthly to review physician credentials, licensure and insurance
status. Prepares and pulls charts for daily dictation by physician as
needed. Prepares charts for Quality Assurance meeting monthly. Sends
correspondence to physicians as required. In Posting role: Collects demographic and insurance
information on patients scheduled for surgery. Calls physicians' offices
daily to confirm all surgical postings are accurate. Coordinates schedule
with Medical Director and Director of Perioperative Services. Assigns
account numbers and case numbers to each patient and prints labels. Posts
surgical procedures. In Receptionist role: Obtains all signatures as
required on several forms. Answers telephone. Greets and assists visitors,
patients and family members. Notifies clinical staff of any infractions in
schedule. In Pre-Op Call Assistance role: Supports pre-op call
nurses and completes patient charts to include verification of surgery
date, time, expected arrival time and procedure and health history of the
surgical patient. Coordinates with surgeon's office and patient's PCP to
obtain necessary pre-op lab results or EKG needs before admission.
Utilizes the electronic medical record and acquires current History and
Physical and/or most recent lab and test results, and clearances from
surgeon/PCP prior to admission. Communicates and notes on the patient
chart any patient special needs (i.e. interpreter). Provides the pre-op
phone assessment sheets to Registration for the next day's patient
records. In Verification role: Confirms patient insurance
eligibility and pre-certification daily and confirms patient's
appointment. Maintains and updates facility fee schedule in system. Calls
patients daily to advise them of any co-pays, deductibles or outstanding
balance due. Creates a log sheet of co-pay/deductibles and outstanding
balances for front desk. Monitors and reconciles daily collections from
front desk on a daily basis. Processes and prepares credit card payments
through Visa machine. Maintains collaborative relationship with all members
of administrative team. Participates in meetings and on committees and
represents the department and center in community outreach efforts. Participates in multidisciplinary quality and service
improvement teams. Performs other duties as assigned.
Qualifications High School Diploma or GED or equivalent, Required. Associate’s degree in related field, Preferred. 5-7 years’ Experience in the healthcare business
environment, Required. ASC, Preferred. In depth knowledge of ambulatory surgery facility
operations including reception, surgical posting, medical records,
pre-admission duties and financial verification. Working knowledge of Anatomy, Medical Terminology, CPT
Coding, and ICD-10 Coding. Basic computer skills. Ability to navigate through Electronic Medical Records Ability to work independently and problem solve. Ability to work cohesively with Reimbursement Manager
and team. Ability to impact the organization and facility's
overall effectiveness and understand the impact on the fiscal stability of
MSC. Verbal and written communication skills.
Salary.com Estimation for Business Office Assoc MAS in Silver Spring, MD
$116,688 to $152,037
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