What are the responsibilities and job description for the Operations Associate position at MedTrans Go, Inc?
Operations Associate
Overview
At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship. This role requires a high level of organization, competitive grind, and personal hustle. We provide our employees with the necessary tools and resources to build their own career paths and discover success. Our headquarters are located in Midtown Atlanta, but this position will be staffed remotely.
MedTrans Go acts as a brokerage platform for healthcare facilities (“customers”) and medical transportation, interpretation, and delivery companies (“service partners”). We also provide telemedicine services for our customers. The Operations Associate will work with our Operations team to ensure current and prospective customers have an exceptional experience.
Responsibilities
- Updating and modifying excel spreadsheets
- Creating estimates and invoices for customers
- Assisting with onboarding new customers
- Responding to customer inquiries via phone and email
- Managing and qualifying inbound leads and other communications
- Networking and promoting our platform with potential customers at workshops, events, and exhibitions
- Assisting with customer compliance
- Monitoring our platform
Qualifications
- Bachelor’s degree and/or 2 years of operations experience
- Knowledge and skills in Quickbooks
- Proficient in Excel
- Ability to work alone or as part of a team
- Proficiency in a foreign language would be advantageous
- Attention to detail
- Ability to remain calm in fast-paced environments
- Superb interpersonal skills
- Presentation Skills
- Excellent oral, written, and typing communication skills
- Experience in Healthcare domain preferred
- CRM management experience preferred
- Strong Microsoft Excel, Word, and Powerpoint experience
About MedTrans Go
MedTrans Go is a healthcare technology startup that provides medical transportation, interpretation, telemedicine, and prescription delivery services to healthcare facilities. We work with medical practices, hospitals, and similar care facilities to eliminate the burden of patient coordination via our integrated online platform, allowing healthcare workers to easily and efficiently schedule services to reduce patient no-shows and provide patients with the care they need.
If you have a passion for healthcare, technology, and serving others and are looking to join a company where you can experience steady growth, put your passion to work at MedTrans Go.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- QuickBooks: 1 year (Preferred)
- Microsoft Excel: 1 year (Required)
Work Location: One location