Regulatory Compliance Manager II

Leadership and Program Implementation (40%)

• Work with the current Support Team and Director with the implementation of Medxcel’soperational program, Facilities Management Operating Systems (FMOS), thus enabling on-site leaders to succeed
• Provide guidance to teams for program creation and delivery

Operational Support Management (20%)

• Deliver the means and methods for a successful transition from the existing hospital system to Medxcel’s FMOS
• Create action plans to ensure operational and regulatory compliance for new and existing Medxcel business units
• Work with the Manager of Compliance Support to transition Medxcel’s policies and operational procedures to hospital associates
• Provide support for corporate-wide and regional strategic initiatives as assigned
• Develop and deliver the initial training needed for onsite associates to migrate to the Medxcel model of operations
• Perform Life Safety and Safety Assessments of healthcare facilities as part of the FMOS implementation process
• Develop action plans to remediate issues identified as areas of improvement
• Supports the sales process by assisting with operational and regulatory analyses and by providing technical support in the development of service proposals

On-going Compliance Management (40%)

• Assist the on-site Medxcelteam to achieve consistent high performance through development and execution of control; this is designed to assist in developing the on-site team to better meet their service delivery objectives and create high customer satisfaction
• Assist in the performance of in-depth quality reviews of site operations, using the tools provided by Medxcel, and establish on-going plans, goals, and objectives, to correct deficiencies and improve performance
• Assist in the establishment and approval of training, staffing, and resource plans and monitor performance relative to such plans
• Hold full accountability for achieving service excellence, regulatory compliance, and organizational development goals

Education:

• Associate degree required.

• Bachelor's degree in related discipline preferred.

License/Certification:

• Must become CHFM certified within 2 years of hire date required.

• Certified Healthcare Safety Professional (CHSP) preferred

Experience:

• 2 years’ experience working in healthcare facilities management or field management in healthcare facilities outsourcing required
• Experience with the Joint Commission’s Environment of Care and Life Safety Chapters for the Physical Environment required
• Experience with NFPA 101 Life Safety Code and other regulatory requirements required

• Experience deploying service programs preferred

Knowledge, Skills and Abilities:

• Working knowledge of hospital operations and hierarchy of leadership
• Working knowledge of medical facility systems and equipment
• Proficient in MS Office Suite (Excel, Word, Access, and PowerPoint)
• Strong coordinator skills including, communication, prioritization, troubleshooting, and completion of goals
• Problem solving — identifies and resolves problems in a timely manner and gathers and analyses information skillfully
• Planning/organizing — prioritize and plan work activities, use time efficiently, and develop realistic action plans
• Ability to adapt – adaptquickly to changes in scope or direction and be flexible to adopting changes quickly
• Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes
• High level of motivation and the ability to work in a fast-paced environment with little supervision
• Must professionally represent the organization, while obtaining collaborative results
• Open to direction, inquiry, and idea exchange
• Ability to be sensitive to and respectful of all internal and external stakeholders and customers, without compromising in any way on the message that must be delivered
• Travel 60-80% (overnight travel required) with access to a major airport