Quality Assurance-Performance Improvement Coordinator- FT/Variable

JOB SUMMARY:    The Performance Improvement Coordinator reports to the Director of Quality and will perform and provide a variety of administrative services and functions to support the Quality Department’s role on behalf of MMHS.  Will show initiative and attention to details while preparing reports in final form, submitting ORYX data, submitting Core Measure data, scheduling meetings, taking meeting minutes, monitoring event reports, participating in safety and security rounds, conducting research, and special assignments as prescribed by the Director. 

PERFORMANCE DIMENSIONS AND TASKS

ESSENTIAL FUNCTION

1.    Provides ongoing performance improvement support to the Director of Quality.
2.    Assists with the implementation and tracking of the performance improvement plans.
3.    Participates in the development of meaningful criteria to evaluate the quality and appropriateness of patient care.
4.    Participates in the development of criteria to evaluate and measure patient risk minimization efforts. 
5.    Participate in the collection of data on which resolution plans may be implemented when an indicator measurement is below predetermined threshold. 
6.    Assists in revisions of the performance improvement policies and procedures to reflect current methodology.
7.    Assists the Director of Quality in meeting the performance improvement goals and objectives.
8.    Assists in the central processing system by which performance improvement data is collected, analyzed, and reported.
9.    Assists in the standardization of reports, questionnaires, and assists in comparative studies, data analysis and interpretation.
10.    Performs various complex clerical tasks utilizing knowledge of office systems and procedures, facility regulations, and interdepartmental functions.
11.    Operates computer and peripheral equipment to test and run routinely scheduled programs.
12.    May perform typing, photocopying, and collating.
13.    Responsible for timely collection and submission of ORYX data to the facilities vendor.
14.    Communicates effectively to the Director of Quality and solves problems efficiently and effectively.
15.    Builds and maintains effective working relationships with others. Deals with patients, physicians, employees and visitors in a friendly and cordial manner.
16.    Understands and communicates various software applications and evaluates departmental process.
17.    May attend staff meetings and record minutes for the Director of Quality.
18.    May compose and route routine correspondence for the Director of Quality.
19.    Prepares confidential and special reports including periodic statistical reports for the Director of Quality. 
20.    Performs other duties as assigned.